bryson lackey
Grand Blanc
Summary
Results-driven Grocery Department Manager known for productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth department operations and positive customer experiences. Since starting as the grocery manager I have been top sales in our district along with first place awards for the work that I have brought to the company I have had customers write to the company for what an amazing asset I am and how I'm always helpful and smiling
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
Work History
Grocery Department Manager
Kroger
Burton
01.2017 - Current
- Managed daily operations of grocery department to ensure high standards of customer service and product availability.
- Developed merchandising strategies to enhance product visibility and increase sales within the grocery aisle.
- Oversaw inventory management processes to maintain optimal stock levels and minimize waste.
- Implemented cost-saving measures that improved overall department profitability and efficiency.
Trained and mentored staff on best practices for customer engagement and product knowledge.
• Spoke with vendors and making sure sales and products were best sold as well as product placement
Cell Phone Sales Representative
MarketSource
Utica
02.2013 - 12.2016
- Assisted customers in selecting cell phone plans tailored to their needs.
- Educated clients on the features and benefits of various mobile devices.
- Resolved customer inquiries regarding device compatibility and upgrades
- Responsible for placement of product as well as passing the right knowledge to the employees to share the right information
Education
Dakota Highschool
Macomb, MiSkills
- Inventory management
- Visual merchandising
- Vendor relations
- Cost analysis
- Very knowledgeable in zebra scans
- Also receiving in dex tool
- Extremely well knowledged in customer relations
References
References available upon request.
Timeline
Grocery Department Manager
Kroger
01.2017 - Current
Cell Phone Sales Representative
MarketSource
02.2013 - 12.2016
Dakota Highschool