Summary
Overview
Work History
Education
Skills
References
Timeline
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Bryson Looney

Long Beach,CA

Summary

Experienced and adaptable professional with 10+ years in logistics, customer service, and operations. Proven ability to lead teams, manage inventory, and optimize processes to improve efficiency and customer satisfaction. Strong communicator, skilled in resolving issues, meeting deadlines, and maintaining safety standards. Proficient in Microsoft Office and inventory management systems. Ready to contribute to business success by driving operational excellence and enhancing customer experiences.

Overview

11
11
years of professional experience

Work History

Driver

Mares Trucking Corp(Fedex)
Carson, California
07.2016 - 04.2024
  • Conducted daily vehicle inspections, identifying and addressing safety hazards, and performing routine maintenance to ensure compliance with safety regulations and optimal performance.
  • Optimized package loading and organization, maximizing space and ensuring efficient delivery routes, resulting in improved fuel efficiency and reduced delivery times.
  • Maintained proactive communication with customers, understanding their needs and ensuring on-time, accurate delivery in line with service standards and deadlines.
  • Led and trained new drivers, providing guidance and mentorship to ensure smooth onboarding and high performance across the team, while also assisting colleagues in meeting operational and quality standards.
  • Developed strong organizational and problem-solving skills to streamline operations, manage delivery schedules, and resolve issues to maintain high customer satisfaction.
  • Operated a range of commercial vehicles, from P800 trucks to 26ft box trucks, ensuring safe and efficient transport of goods across diverse routes and terrains.

Cook

McDonalds
Long Beach, CA
06.2013 - 06.2016
  • Conducted regular health and safety inspections of work areas, identifying potential hazards and ensuring compliance with cleanliness and safety standards.
  • Collaborated with team members to deliver fast, efficient, and friendly customer service, enhancing the overall customer experience and satisfaction.
  • Managed inventory control, including placing orders, receiving stock deliveries, and maintaining accurate stock levels to optimize store operations.
  • Provided prompt and effective customer assistance, addressing inquiries and resolving issues to ensure a positive shopping experience.
  • Performed routine maintenance and cleaning on store equipment and machinery to ensure proper function and extend longevity.

Education

High School Diploma -

Millikan High School
Long Beach, CA
05-2013

Skills

  • Customer Service & Communication: Proficient in communicating with customers to understand needs, resolve issues, and ensure timely and accurate service, contributing to a high level of customer satisfaction
  • Team Collaboration & Leadership: Experienced in leading and mentoring teams, providing guidance to new hires, and fostering collaboration to achieve operational goals and improve overall team performance
  • Inventory Management & Stock Control: Expertise in managing inventory, including ordering, receiving deliveries, and tracking stock levels to ensure efficient inventory flow and product availability
  • Logistics & Route Optimization: Adept at loading, organizing, and optimizing delivery routes, improving operational efficiency and ensuring on-time deliveries while minimizing delays
  • Problem-Solving & Efficiency: Strong ability to identify and resolve issues, improving process efficiency, minimizing errors, and optimizing performance in fast-paced environments
  • Time Management & Deadlines: Proven track record of managing multiple tasks simultaneously while ensuring adherence to deadlines and high-quality standards in both customer service and delivery operations
  • Attention to Detail & Quality Control: Highly detail-oriented, with experience in quality control of products, deliveries, and safety checks to ensure adherence to operational standards and customer satisfaction
  • Intermediate Computer Skills: Proficient in using Microsoft Office Suite (Word, Excel, Outlook), and basic systems for inventory tracking and order management to improve operational efficiency

References

References available upon request.

Timeline

Driver

Mares Trucking Corp(Fedex)
07.2016 - 04.2024

Cook

McDonalds
06.2013 - 06.2016

High School Diploma -

Millikan High School

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Bryson Looney