Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BRYSON TAYLOR

Las Vegas,NV

Summary

Looking for a job with a fast-paced company with many chances to advance. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

14
14
years of professional experience

Work History

Business Team of Experts

T-Mobile
02.2024 - Current
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.

Front Desk Agent

Resorts World Las Vegas
06.2022 - 11.2022
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Production Associate

Tesla
09.2020 - 03.2022
  • End of line car quality assurance and car delivery
  • Retrieving car parts from across the factory for mechanics
  • Forklift
  • Car wiring
  • Customer service.

Technical Support

Asurion
04.2019 - 07.2020
  • Provide technical assistance for AT&T customers for Cell phone, Long Distance Landline, Internet, and mobile service
  • Replaced phones when troubleshooting steps are exhausted.

Customer Service Associate

Sutherland Global Services
09.2015 - 12.2018
  • Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Technical Support Representative

Cox Communications
01.2011 - 07.2015
  • Provided technical assistance to computer/cable users
  • Answered questions or resolve computer/cable problems for clients in person, or via telephone or electronically
  • Provided assistance concerning the use of computer hardware and software, including installation and use
  • Installed cable for computer use as well as cable use.

Education

AA - Business

AIU
11.2015

Diploma - undefined

Eldorado High
06.1997

Skills

  • Hard working, highly motivated team player looking for a position in customer services
  • Project Planning
  • Decision-Making
  • Professional Demeanor

References

Available on Request

Timeline

Business Team of Experts

T-Mobile
02.2024 - Current

Front Desk Agent

Resorts World Las Vegas
06.2022 - 11.2022

Production Associate

Tesla
09.2020 - 03.2022

Technical Support

Asurion
04.2019 - 07.2020

Customer Service Associate

Sutherland Global Services
09.2015 - 12.2018

Technical Support Representative

Cox Communications
01.2011 - 07.2015

AA - Business

AIU

Diploma - undefined

Eldorado High

Similar Profiles

CREATE PROFILE
BRYSON TAYLOR