Dedicated professional with strong communication skills and attention to detail. Experienced in patient care, medical documentation, and team collaboration, committed to enhancing patient experiences and supporting medical staff effectively.
Overview
3
3
years of professional experience
Work History
Opto
Ophthalmic technician
Middletown
02.2025 - Current
Helped patients with vision care
Updated medical history, medications, past eye surgeries
Performed basic skills such as testing near visual acuity, distance visual acuity, EOM, checked pupils, peripheral visual acuity
Learned skills such as using an "epic room" to perform refractions, reading glasses prescriptions, glare tests and updating the patients' chart with the test results
Learned biometry using an IOL Master, Lenstar, Pentacam, Atlas to capture measurements and IOL power of patient's eyes before cataract surgery
Used both Zeiss and Haag-Streit slit lamp to both check IOP with applanation, checked angles before dilation
Used a heidelberg OCT machine to capture pictures of retinas and optic nerve, used an anterior segment OCT to capture layers of the cornea as well as angles of the eye
Learned basic medical knowledge while being in this field, as well as learning eye drops for surgeries, glaucoma, dry eyes
Helped colleagues with growth and development
Used excellent communication with patients to help doctors
Worked with doctors to go above and beyond for patients' care
Janitor
Rest area
Lebanon
11.2024 - 02.2025
Emptied trash bins regularly to prevent overflow and maintain cleanliness.
Restocked supplies such as paper towels and soap for visitor convenience.
Cleaned restrooms and public areas to maintain hygiene standards.
Performed routine safety checks on cleaning equipment for effective operation.
Assisted in maintaining outdoor areas by picking up litter and debris.
Collaborated with team members to complete cleaning tasks efficiently.
Followed safety protocols while using cleaning chemicals and equipment safely.
Sweep, mop and vacuum floors of all areas.
Clean and sanitize restrooms, sinks, countertops and other surfaces.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Clean windows, walls, ceilings, carpets and furniture in assigned areas.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Move furniture, equipment, boxes or other items as requested by supervisors or clients.
Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
Front Desk Medical Receptionist
Cincinnati Children's Hospital
Cincinnati
01.2024 - 11.2024
Worked in the front desk Radiology Clinic
Managed appointment scheduling using electronic health record systems.
Greeted patients and families with warmth and professionalism.
Collected patient information and updated medical records accurately.
Coordinated communication between medical staff and patients effectively.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Called patients to confirm scheduled appointments and obtain additional details.
Greeted patients, verified insurance information and collected copays.
Provided administrative support such as filing documents, photocopying materials and organizing office supplies.