Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brystin Vierra

KALAHEO,HI - Hawaii

Summary

-Meticulous Field Service Technician offering excellent skills in installation, repair, maintenance and customer service. Offering proven history of reliability and integrity, demonstrated across 6 years of industry experience.

-Skilled technician at troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

-Talented professional highly skilled in handling electrical and mechanical diagnostics, installations and repairs. Recognized consistently for outstanding performance, customer service and quality work.

- Dedicated Field Service Technician enthusiastic about working hydraulic and electrical systems with successful record of completing projects on time. - Well-qualified heavy equipment worker versed in locating faults, removing worn parts and installing new components. Team-oriented, responsible and diligent about contributing to team and company success. Effective at operating wide range of tools, gauges and equipment to complete maintenance and repair actions.

- Reliable Field Mechanic performing both routine and preventative maintenance on company owned machines. Detail-oriented individual with over 6 years of working on skid steers, pavers, backhoes, excavators and more. Considered a team player and a very dedicated employee.

- Experienced Field Mechanic with extensive background fixing hydraulics, braking systems and diesel engines. Individual offering years of expertise in repairing and correcting issues with heavy-duty equipment. Well-trained individual always ready to weld, cut and fabricate equipment and components for repairs. Confident Field Mechanic capable of detecting faults through diagnostic laptop computers and instruments. Reliable worker with strong mechanical aptitude and willingness to learn.

Overview

6
6
years of professional experience
1
1
Certification
1
1

Class A drivers license

Work History

Heavy Equipment Mechanic

Patriot Contractors
Reno, Nevada
03.2021 - Current
  • Replaced defective wiring systems, hydraulics and braking systems to return machines to service.
  • Performed routine and preventive maintenance on dozers, haul trucks, excavators and other heavy equipment.
  • Operated machining equipment safely with team of operators.
  • Read and understood technical drawings, schematics and manuals in order to make accurate updates.
  • Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
  • Removed worn or faulty components for replacement or repair.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Specialized in repairing [Brand] equipment but learned ins and outs of many different manufacturer's pieces.
  • Increased customer satisfaction by resolving issues.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Maintained correct arc length and movement speed to form specified fusion depth and bead.
  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Minimized warping using good fitting, burning and welding techniques.
  • Fabricated shop parts directly from blueprints.
  • Chipped off excess weld, slag and spatter using hand tools.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Used MIG gun arc to melt and deposit metal from electrode to workpieces.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Assembled structural forms such as boiler parts and pressure vessels.
  • Prepared welding equipment to perform advanced welding work.

Field Service Technician 1

Hawthorne Pacific Caterpillar
Lihue, HI
06.2019 - Current
  • Performed all on-site and off-site installation, repair, maintenance and test tasks
  • Troubleshoot, test, and fix hydraulic systems pressures, leaks, failures
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems
  • Operated all hand tools and power equipment according to company safety procedures
  • Diagnosed equipment malfunctions by analyzing technical data using CAT ET and SIS
  • Performed annual service visits and completed preventative maintenance on all systems
  • Reviewed technical documentation to complete equipment maintenance and repair
  • Reviewed all aspects of job upon completion to alleviate equipment failure and prevent callbacks
  • Discussed and recommended service options with customers and explained costs involved
  • Attended electrical and hydraulic workshops and team meetings to maximize technical knowledge
  • Adhered to established procedures for inspection of belts, drives and motors, performing any needed maintenance
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
  • Fluent with DBS, SIS, CAT ET,
  • Positively engaged with customers and maintained professional appearance at all times as company representative
  • Demonstrated to customers proper methods for operating equipment after it had been installed
  • Properly completed STW reports for each field visit
  • Trained and supported new hires resulting in better understanding of process flow and safety procedures
  • Followed OSHA and MSHA safety procedures to avoid injuries in field
  • Checked inventory to restock bolts, nuts, filters, and fluids before leaving for job sites
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity
  • Reduced opportunities for theft and trespassers by securing all entrances and exits
  • Provided telephone support to customers by determining cause of issue and explaining most effective solution
  • Maintained company field response vehicle stocked with repair and replacement parts
  • Cleaned and lubricated parts to keep customer and rental equipment operating at peak performance
  • Interpreted CAT/ROADTEC equipment electrical schematics, diagrams, and blueprints to fully understand mechanical and electrical systems in need of service

Heavy Equipment Mechanic

Pokrajac Corporation
Reno, Nevada
07.2020 - 03.2021
  • Replaced defective wiring systems, hydraulics and braking systems to return machines to service.
  • Performed routine and preventive maintenance on dozers, haul trucks, excavators and other heavy equipment.
  • Operated machining equipment safely with team of operators.
  • Read and understood technical drawings, schematics and manuals in order to make accurate updates.
  • Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
  • Removed worn or faulty components for replacement or repair.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Specialized in repairing Caterpillar equipment but learned ins and outs of many different manufacturer's pieces.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Increased customer satisfaction by resolving issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Field Service Technician

Cashman Equipment Co
Reno, United States
01.2018 - 06.2019

-installed and supported trimble products
-installed and supported aftermarket hydraulic valves to make excavators, pavers, skidsteers, and loaders autonomous.
-skilled at welding mig and stick.
-Performed all on-site and off-site installation, repair, maintenance and test tasks.
-Troubleshoot, test, and fix hydraulic systems pressures, leaks, failures.
-Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
-Operated all hand tools and power equipment according to company safety procedures.
-Diagnosed equipment malfunctions by analyzing technical data using CAT ET and SIS.
-Performed annual service visits and completed preventative maintenance on all systems.
-Reviewed technical documentation to complete equipment maintenance and repair.
-Reviewed all aspects of job upon completion to alleviate equipment failure and prevent callbacks.
-Discussed and recommended service options with customers and explained costs involved.
-Attended electrical and hydraulic workshops and team meetings to maximize technical knowledge.
-Adhered to established procedures for inspection of belts, drives and motors, performing any needed maintenance.
-Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
-Fluent with DBS, SIS, CAT ET,
-Positively engaged with customers and maintained professional appearance at all times as company representative.
-Demonstrated to customers proper methods for operating equipment after it had been installed.
-Properly completed STW reports for each field visit.
-Trained and supported new hires resulting in better understanding of process flow and safety procedures.
-Followed OSHA and MSHA safety procedures to avoid injuries in field.
-Checked inventory to restock bolts, nuts, filters, and fluids before leaving for job sites.
-Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
-Reduced opportunities for theft and trespassers by securing all entrances and exits.
-Provided telephone support to customers by determining cause of issue and explaining most effective solution.
-Maintained company field response vehicle stocked with repair and replacement parts.
-Cleaned and lubricated parts to keep customer and rental equipment operating at peak performance.
-Interpreted CAT/ROADTEC equipment electrical schematics, diagrams, and blueprints to fully understand mechanical and electrical systems in need of service.

  • Performed annual service visits and completed preventative maintenance on all systems
  • Operated all hand tools and power equipment according to company safety procedures

Education

High School Diploma -

Kauai High School
Lihue, HI
10.2010

Skills

  • MIG welding
  • Stick welding
  • Rebuild hydraulic cylinders
  • Electrical certifications
  • Multiple SITECH certifications
  • Class B drivers license
  • MSHA safety
  • OSHA safety
  • ECM software programming
  • Product link software programming
  • Fuel systems on CAT equipment
  • Fluent on SIS
  • Fluent on CAT ET
  • Workflow management
  • Hardware and software installation
  • Technical analysis
  • Technical writing
  • Technical support
  • Data collection and analysis
  • Customer training
  • Installation and maintenance
  • Software testing
  • Operating Systems
  • Safety standards and protocols
  • Programming
  • Strong communication
  • Basic print reading skills and layout skills
  • OSHA guidelines
  • Welding
  • Available to work in remote locations for long periods of time
  • Fabrication

Certification

- basic heavy equipment electrical.

-advanced heavy equipment electrical.

- sitech electrical

-sitech hydraulic application

-sitech hydraulic troubleshoot

Timeline

Heavy Equipment Mechanic

Patriot Contractors
03.2021 - Current

Heavy Equipment Mechanic

Pokrajac Corporation
07.2020 - 03.2021

Field Service Technician 1

Hawthorne Pacific Caterpillar
06.2019 - Current

Field Service Technician

Cashman Equipment Co
01.2018 - 06.2019

High School Diploma -

Kauai High School
Brystin Vierra