Summary
Overview
Work History
Education
Skills
Languages
Shadowing
Volunteer Experience
Certification
Timeline

Brytini Daniel

Burtonsville,MD

Summary

Experienced medical support worker with extensive knowledge of medical regulations and policies. One who offers strong dedication to patient care, administrative excellence and confidentiality. Often described as an organized and dependable candidate successful at managing multiple tasks while maintaining positive attitude. Possessing a willingness to take on added responsibilities to meet team goals. Extremely detail-oriented team player with strong organizational skills. Eager to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Medical Receptionist

Align Radiology, LLc
01.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Enhanced team collaboration by organizing regular staff meetings to address office needs.
  • Improved accuracy of patient data with meticulous record-keeping.
  • Supported patient care by scheduling appointments to accommodate urgent health needs.
  • Enhanced patient understanding by providing clear explanations of treatment procedures.
  • Increased patient satisfaction by answering inquiries with empathy and professionalism.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.

Medical Assistant

My OBGYN, LLC
02.2022 - 09.2023
  • Record patients' vitals, medical history and chief complaints. Use this information to create the chart for the medical providers.
  • Relay all information efficiently and accurately to medical providers.
  • Assist the Medical Doctor, Physician Assistant, and Nurse Practitioner with all appointments including well-woman visits, in-office procedures, phlebotomy, surgical consults, post-op, prenatal, and postpartum visits.
  • Ensure blood, urine, and tissue cultures are in the appropriate transport containers for lab to perform pathology.
  • Schedule patients for their follow up visits, relay time sensitive results to patients, answer phone calls and validate insurances prior to appointments.

Receptionist

Peace of Mind MRI and Radiology Centers
09.2021 - 02.2022
  • Enter prescriptions in order that they have been received from various medical offices
  • Enter patient's insurance in EMR system
  • Schedule patients with appropriate time based on insurance's requirements
  • Screen and prepare patients for their appointments based on their type of radiologic imaging being performed
  • Fax final reports to the ordering doctor's office.

Call Center Agent

Covid Vaccine Scheduling for DOH
01.2021 - 07.2021
  • Schedule Covid-19 vaccine appointments for the citizens of New York State
  • Complete the registration with callers present on the phone call
  • Provide them with the necessary directions to the different vaccine sites
  • Provide reassurance coupled with a positive attitude, to all callers

Education

Bachelor of Science - Bachelors of Science in Biological Sciences

Florida Atlantic University, Boca Raton, FL
05.2021

Bachelor of Arts - Health Science: Pre-Clinical Concentration

Florida Atlantic University, Boca Raton, FL
12.2019


  • Minor: Health Administration
  • Medical Missions Abroad Member
  • American Medical Student Association
  • Caribbean Student Association
  • Black Student Union
  • National Council of Negro Women: Member
  • Miss National Council of Negro Women

Skills

  • Medical Office Administration
  • Patient-Focused Care
  • HIPAA Compliance
  • Inventory Management
  • Payment Collection
  • Patient Flow Management
  • Phlebotomy
  • Procedure Assistance
  • Data Entry
  • Patient Scheduling
  • Indirect Patient Care
  • Medical Terminology
  • Reliable Team Player
  • Diagnostic Procedures
  • Equipment Sterilization
  • Medical Records Management
  • Compassionate
  • Companionship and Emotional Support
  • Laboratory Maintenance
  • Electronic Medical Records
  • Vital Sign Monitoring
  • Specimens Collection
  • OB/GYN Procedures

Languages

English

Shadowing

  • Medstar Washington Hospital, United Medical Center, Accent On Health- 05/2019, 08/2019, Dr. Gilbert Daniel, MD,

Exposure to internal medicine. Scribed the interactions between the physician and the patient. Reassured the physician that he has met the patients needs based on information recorded. Closely observed the physician while conducting rounds in the hospital, nursing home, and with in office patients. Accrued 600 hours of shadowing.


  • United Medical Center, Accent On Health- 05/2019, 08/2019, Gwendolyn Challenger, PA

Observed medical provider's patient care and treatment. Observed how the Physician Assistant would collaborate with the Medical Doctor to make final decisions regarding patient care. Exposure to psychiatric specialty in addition to internal medicine. Accrued 144 hours of shadowing.

Volunteer Experience

  • 08/2017, 12/2021, Medical Mission Abroad, Traveled to Accura, Ghana with physicians to provide basic medical screening and medical care to the impoverished population. Tasks included checking their blood pressure, Body Mass Index, distribution of malaria medication, providing toiletries, toys, and food for the village.
  • 02/2019, 05/2019, Heart Disease Awareness - Pompey Park, Florida, Responsibilities included informing the community about the importance of heart health, regulated blood pressure, and regulated cholesterol.
  • 08/2018, 08/2019, SOS Children's Village - Coconut Creek, Florida, Responsibilities included visiting fostered children within the village, helping them decorate their homes for the holidays, and participating in various activities with them.
  • 01/2017, 08/2018, Feeding South Florida - Pompano Beach, Florida, Responsibilities included sorting through numerous boxes of food from farmers, grocery stores, retailers, distributors, wholesalers, ports, and community members prior to sending off to non-profit organizations linked to individuals who need assistance.

Certification

  • PT - Phlebotomy Technician

Timeline

Lead Medical Receptionist - Align Radiology, LLc
01.2024 - Current
Medical Assistant - My OBGYN, LLC
02.2022 - 09.2023
Receptionist - Peace of Mind MRI and Radiology Centers
09.2021 - 02.2022
Call Center Agent - Covid Vaccine Scheduling for DOH
01.2021 - 07.2021
Florida Atlantic University - Bachelor of Science, Bachelors of Science in Biological Sciences
Florida Atlantic University - Bachelor of Arts, Health Science: Pre-Clinical Concentration

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