Brytini Daniel

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Taught patients about medications, procedures, and care plan instructions.
• Prepared lab specimens for diagnostic evaluation.
• Completed EKGs and other tests based on patient presentation in office.
• Measured patient pulse oximetry.
• Called and faxed pharmacies to submit prescriptions and refills.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

• Completed clerical duties and tasks for clinic administration.
• Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
• Managed multi-line phone system and pleasantly greeted patients.
• Helped patients complete necessary medical forms and documentation.
• Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Maintained current and accurate medical records for patients.
• Increased patient satisfaction by answering inquiries with empathy and professionalism in a timely manner.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  Scheduled patient appointments in respect to Radiology technicians and the Radiologist calendar and followed up with reminder phone calls.
• Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
• Assisted radiologist with administrative tasks, enabling them to focus on quality patient care.
• Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
• Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
• Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
• Enhanced team collaboration by organizing regular staff meetings to address office needs.
• Supported patient care by scheduling appointments to accommodate urgent health needs.
• Enhanced patient understanding by providing clear explanations of treatment procedures.
• Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
• Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Adhered to strict HIPAA guidelines to protect patient privacy.

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• Record patients' vitals, medical history and chief complaints. Use this information to create the chart for the medical providers.
• Relay all information efficiently and accurately to medical providers.
• Assist the Medical Doctor, Physician Assistant, and Nurse Practitioner with all appointments including well-woman visits, in-office procedures, phlebotomy, surgical consults, post-op, prenatal, and postpartum visits.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Ensure blood, urine, and tissue cultures are in the appropriate transport containers for lab to perform pathology.
• Schedule patients for their follow up visits, relay time sensitive results to patients, answer phone calls and validate insurances prior to appointments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Oriented and trained new staff on proper procedures and policies.

• Enter prescriptions in order that they have been received from various medical offices
• Screened and prepared patients for their appointments based on their type of radiologic imaging being performed and their diagnosis from the prescription.
• Enter patient's insurance in EMR system.
• Schedule patients with appropriate time based on insurance's requirements.
• Fax final reports to the ordering doctor's office.
• Answered phone promptly and directed incoming calls to correct offices.
• Managed multiple tasks and met time-sensitive deadlines.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

• .Schedule COVID-19 vaccine appointments for the citizens of New York State
• Complete the registration with callers present on the phone call.
• Provide them with the necessary directions to the different vaccine sites.
• Provide reassurance coupled with a positive attitude, to all callers.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.