Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRYTON ZIRPEL

IT Consultant
Cornwall,NY

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

IT CONSULTANT/ Help Desk

NEXT LEVEL TECHNOLOGY
01.2019 - 07.2023
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Developed clear specifications for project plans using customer requirements.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Conducted research on network products, services, protocols and standards for network procurement and development efforts.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Implemented and managed operating systems and software, security systems and intrusion detection systems.
  • Inspected equipment, assessed functionality and optimized controls.
  • Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
  • Contributed to project cost estimates and budgets based on assessment of client needs.
  • Recommended and installed upgrades and helped businesses to plan for technology to match growth.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Created service level agreement for IT operational functions and help desk operations.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Coordinated efficient large-scale software deployments.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.
  • Documented support interactions for future reference.
  • Provided basic end-user troubleshooting and desktop support.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Configured hardware and granted system permissions to new employees.
  • Assisted with updating technical support best practices for use by team.
  • Rolled out software updates and applied server patches to thwart threats from penetrating networks.
  • Monitored systems in operation and quickly troubleshot errors.

Inventory Manager/Driver

Coastal Supply Group
11.2018 - 06.2019
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Monitored inventory levels to confirm compliance with company policy.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified, and repaired software and hardware to resolve technical issues.

Apprentice Electrician

Steadfast Electric
06.2018 - 10.2018
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
  • Checked and performed electrical wiring through conduits and holes in walls and floors.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Identified and studied electrical problems to determine correct solutions.
  • Spliced, joined and connected wire to fixtures and other electrical components.
  • Troubleshot and repaired malfunctioning systems and components.

Insulator

R&L Drywall and Insulation
08.2017 - 06.2018
  • Efficiently coordinated with teams of other tradesmen on large scale projects.
  • Applied and handled insulating products such as foam, fiberglass and cloth with mud.
  • Delivered training and mentoring to several apprentices in preparation for full-time roles.
  • Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
  • Determined required properties for each installation and chose optimal materials to meet demands.
  • Carefully evaluated blueprints and work plans to make accurate cuts and prepare correctly-sized pieces for specific installation requirements.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.
  • Prepared surfaces for insulation with help of adhesives, cement and other compounds.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.

Counter Sales/Warehouse/Delivery Driver

Plimpton and Hills HVAC Plumbing Supply
08.2015 - 07.2017
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Finalized sales by completing payments and required paperwork.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Answered telephone calls to offer information and promote business products.
  • Achieved personal sales goals with great upselling and cross-selling abilities.
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Prioritized helping customers over completing other routine tasks in store.

Buyer/Customer Service Representative

SCS Direct Inc.
05.2015 - 06.2015
  • Reviewed and dealt with broken/return merchandise
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
  • Provided accurate and descriptive instructions to warehouse members for specific companies
  • Scouted new companies on a monthly basis to keep workflow
  • Developed and improved account relationships.
  • Forecasted purchasing trends and improved merchandising strategies.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Provided basic end-user troubleshooting and desktop support.

Assistant Buyer/Customer Service Representative

SCS Direct Inc.
07.2012 - 05.2015
  • Reviewed and dealt with broken/return merchandise
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
  • Provided accurate and descriptive instructions to warehouse members for specific companies
  • Scouted new companies on a monthly basis to keep workflow
  • Developed and improved account relationships.
  • Forecasted purchasing trends and improved merchandising strategies.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Provided basic end-user troubleshooting and desktop support.

Warehouse Processor

SCS Direct
07.2011 - 07.2012
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Checked packages and merchandise for damage and notified vendors.
  • Kept warehouse up to safety and health regulations at all times.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Completed cycle counts and monthly inventory.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Amazon software to update system.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Provided basic end-user troubleshooting and desktop support.

Education

GED -

Blackhills Forest High School
Nemo, SD
2006

Skills

  • Network Testing
  • Collaborative Team Player
  • Tracking and Documentation
  • Data Security
  • Microsoft Active Directory
  • Help Desk Support
  • Troubleshooting Network Issues
  • Virtual Local Area Networks
  • Project Management
  • Solution Development
  • Project Oversight
  • Complex Computer Environments

Timeline

IT CONSULTANT/ Help Desk

NEXT LEVEL TECHNOLOGY
01.2019 - 07.2023

Inventory Manager/Driver

Coastal Supply Group
11.2018 - 06.2019

Apprentice Electrician

Steadfast Electric
06.2018 - 10.2018

Insulator

R&L Drywall and Insulation
08.2017 - 06.2018

Counter Sales/Warehouse/Delivery Driver

Plimpton and Hills HVAC Plumbing Supply
08.2015 - 07.2017

Buyer/Customer Service Representative

SCS Direct Inc.
05.2015 - 06.2015

Assistant Buyer/Customer Service Representative

SCS Direct Inc.
07.2012 - 05.2015

Warehouse Processor

SCS Direct
07.2011 - 07.2012

GED -

Blackhills Forest High School

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BRYTON ZIRPELIT Consultant