Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryttnee Thomas

Seattle,WA

Summary

Driven Dispatcher with a strong logistics background. 4 years of experience in back office and dispatching software. Efficient in managing fleet and personnel operations. True team player with great organizational skills, seeking for an opportunity to grow and build with a transportation company.

Overview

12
12
years of professional experience

Work History

Dispatcher

Stoneway Concrete
12.2022 - Current
  • Managed communication between drivers and customers to ensure timely deliveries with high customer satisfaction.
  • Pro-efficient in using: Integra Dispatch, Digital Fleet and Where's My Concrete Software, as a platform to monitor and track the status of shipments/deliveries.
  • Schedule new orders, submitted documents and email corespondents.
  • Managed customer accounts and provide information about materials and products to ensure a quality job completion.
  • Confirm orders and plan logistics for the following day.
  • Preform audit for materials used and misused.
  • Worked as a liaison for COD (Cash On Delivery) costumers and sales department.
  • Utilized IQ Pro to process payments for COD (Cash On Delivery) Customers.

Freight Agent

Twisted Breed Transport
10.2017 - 03.2022
  • Used DAT and Truckstop loadboards to find loads for carriers
  • Ensured compliance with DAT regulations while enforcing safety protocols and guidelines.
  • Enhanced customer satisfaction with shippers by resolving issues and providing timely updates on shipment status.
  • Maintained a clean and organized work space.
  • Provided on-boarding for new carriers.
  • Submitted shipping documents and payouts, while maintaining accuracy and proper handling of sensitive information.
  • Managed high-volume calls while prioritizing tasks to efficiently meet deadlines without sacrificing quality or timing.
  • Utilized Microsoft Excel and Outlook daily for organizing data and communications.

Front Desk Receptionist

G & G Transportation
01.2013 - 09.2017
  • Ordered and distributed office supplies.
  • Managed high volume calls, directing inquiries to appropriate personnel.
  • Utilized Microsoft Exel for recordkeeping and Outlook for online communications.
  • Maintained an organized clean front office for hosting meetings, welcoming visitors and employees.
  • Provided administrative tasks such as filing, data entry, and document preparation for more efficient workflow.
  • Utilized Quickbooks to create invoices and also manage income and expenses

Education

Associate of Arts - Dance & Performing Arts

Columbia College of Chicago
Chicago, Il
05.2012

Skills

  • ACI Advance Training
  • Freight Management
  • Data entry proficiency
  • Invoicing and Billing
  • Stress Tolerance
  • Advanced problem solving
  • Pro-Effiecinet in Exel, Outlook, PowerPoint and Quickbooks
  • Software Training Completions for: Digital Fleet, Where's My Concrete and Integra

Timeline

Dispatcher

Stoneway Concrete
12.2022 - Current

Freight Agent

Twisted Breed Transport
10.2017 - 03.2022

Front Desk Receptionist

G & G Transportation
01.2013 - 09.2017

Associate of Arts - Dance & Performing Arts

Columbia College of Chicago

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Bryttnee Thomas