Obtaining a server position in which I can utilize my exceptional hospitality skills, working well within a team with my coworkers, exuding outstanding customer service and eagerly bringing a positive representation of my workplaces and superiors
Overview
7
7
years of professional experience
Work History
Server
Panevino Italian Grille
09.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Lead Server Trainer
La Neta
06.2021 - 12.2023
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Lead Server Trainer
Sparrow + Wolf
08.2018 - 06.2021
Demonstrated extensive knowledge of the menu, including ingredients, preparation methods, and flavor profiles.
Made recommendations on wine pairings and offered insights into the restaurant's culinary philosophy.
Took orders accurately and efficiently, ensuring special requests and dietary restrictions were communicated to the kitchen.
Delivered dishes to guests with precision and attention to detail, presenting each course with elegance and flair.
Server
STK
09.2017 - 09.2018
Upsold menu items and promoted specials to enhance guest satisfaction and increase revenue.
Maintained cleanliness and organization of workstations and dining areas in accordance with health and safety standards.
Communicated effectively with colleagues and management to ensure smooth service operations.