Branton Thomas
New Caney,TX
Summary
Detail oriented professional with extensive experience in customer service, sales and administrative tasks and managing driver operations. Responsible, punctual and productive professional when working with little to no supervision. Dedicated professional highly skilled in transportation flow management and offering dynamic skills in import and export laws and strategic initiatives.
Overview
9
9
years of professional experience
Work History
CDL Truck Driver/Dispatch Coordinator
Robbie D. Wood
08.2020 - Current
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported hazardous materials in tanks without incident.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Displayed very good communication and customer service skills.
- Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
CDL Truck Driver
Southeastern Freight Lines
08.2019 - 08.2020
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment when necessary.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Verified contents of inventory loads against shipping papers.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers and customers giving updated information, including estimated times of arrival and latest road conditions.
- Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
CDL Truck Driver/Dispatch Coordinator
Averitt Express
07.2018 - 08.2019
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified contents of inventory loads against shipping papers.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers and customers giving updated information, including estimated times of arrival and latest road conditions.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Monitored vehicle locations to coordinate timely arrivals.
CDL Driver
UPS
09.2017 - 07.2018
- Delivered goods and products to customer on time and in excellent condition.
- Maintained accurate logs of all deliveries.
- Kept management looped in on daily activities by updating Orion logs with information such as mileage, gas use and any special incidents.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Obtained customer signatures to complete and process all paperwork.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time.
- Operated with safety and skill to avoid accidents and delays.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
Delivery Driver
FedEx
07.2015 - 09.2017
- Delivered goods and products to customer on time and in excellent condition.
- Maintained accurate logs of all deliveries.
- Kept management looped in on daily activities by updating Orion logs with information such as mileage, gas use and any special incidents.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Obtained customer signatures to complete and process all paperwork.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Education
Bachelor of Science - Polymer Science
University of Southern Mississippi
Hattiesburg, MS12.2015
Skills
- Safety and Compliance
- Daily Reports
- Staff Training and Development
- Equipment Orders
- Workload Management
- DOT Requirements
- Microsoft Expert
- Excellent Communication
- Multitasking Abilities
- Dispatch of Drivers
- Coordinate Safety Meetings
- Adaptability and Flexibility
Timeline
CDL Truck Driver/Dispatch Coordinator
Robbie D. Wood
08.2020 - Current
CDL Truck Driver
Southeastern Freight Lines
08.2019 - 08.2020
CDL Truck Driver/Dispatch Coordinator
Averitt Express
07.2018 - 08.2019
CDL Driver
UPS
09.2017 - 07.2018
Delivery Driver
FedEx
07.2015 - 09.2017
Bachelor of Science - Polymer Science
University of Southern Mississippi
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