BTISSAM BAROUDI
Davenport,USA
Summary
Highly motivated Master of Science in Healthcare Administration student seeking a leadership internship with AdventHealth to gain hands-on experience in healthcare operations and administration. With a strong foundation in business management, team collaboration, and project coordination, I am eager to contribute to organizational success while developing strategic insights through direct involvement in key operational areas such as hospital operations, leadership development, and strategic planning. Committed to building strong professional relationships, delivering results on assigned projects, and gaining valuable leadership experience in a mission-driven healthcare environment.
Overview
12
12
years of professional experience
Work History
Intern
AdventHealth
08.2022 - 12.2022
- Worked on various projects including the Magnet Recognition Program, career fair planning, and the skills fair for nursing staff.
- Reviewed, proofread, and edited a 445-page Magnet Recognition Program document, ensuring compliance before submission.
- Assisted in organizing the first campus-wide career fair and supported logistics for the nursing skills fair.
- Created Excel checklists for Magnet standards to improve tracking and accuracy.
- Organized files, reports, and spreadsheets for efficient data management.
- Developed and distributed monthly newsletters to update staff on events and milestones.
- Collaborated with interns, healthcare workers, managers, and the nursing education director on group projects, fostering teamwork.
- Managed multiple tasks, meeting deadlines while reducing staff workload.
Hospitality Operations Manager
Hotel Baroudi
09.2013 - 05.2014
- Managed guest relations by overseeing reservations, addressing inquiries, and resolving customer concerns to ensure a high level of satisfaction and a positive guest experience.
- Directed day-to-day operations, including staff scheduling, inventory management, and coordinating services across departments, gaining valuable experience in business management and operations.
- Led the training of new staff and collaborated with departments to ensure smooth operations and maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Handled financial tasks, including processing payments, reconciling accounts, and assisting with month-end financial reporting.
- Developed time management skills by balancing multiple tasks in a fast-paced environment, leading to improved overall efficiency of hotel operations.
Human Resources Intern
The Regional Directorate of Water, Forests, and Combating Desertification of Fes
06.2013 - 08.2013
- Designed and distributed a survey questionnaire to employees, assessing job satisfaction and professional development opportunities.
- Conducted on-site interviews with employees in forest locations to evaluate the effectiveness of the company’s career development system, documenting performance challenges and feedback.
- Collaborated with the HR team to coordinate company events, enhancing employee engagement and fostering a positive workplace culture.
- Actively addressed employee complaints and conflict resolution, promoting a healthy work environment and ensuring swift issue resolution.
Human Resources Intern
The National Office for Electricity and Drinking Water of Fes
06.2012 - 08.2012
- Supported the Human Resources director and specialists in coordinating daily HR operations, ensuring smooth workflow and timely task completion.
- Proofread and edited HR documents, while tracking project deadlines and progress to ensure accuracy and compliance.
- Managed personnel files, updating the employee database with new information such as contact details, payroll data, and other relevant records.
Bank Marketing Representative Intern
Attijariwafa Bank
06.2011 - 08.2011
- Assisted as a backup for the bank marketing representative, providing support in promoting banking products and services to customers.
- Marketed a range of banking products, effectively communicating benefits and features to potential clients to drive account openings and service uptake.
- Processed required documentation for new customer accounts, ensuring accuracy and compliance with bank policies.
- Delivered high-quality customer service, maintaining strong relationships with both internal and external clients to enhance satisfaction and loyalty.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Conducted market research to identify target audiences and optimize marketing efforts.
Education
Master of Science - Health Services Administration
Rasmussen University
06-2025
Bachelor of Science - Health Services Administration
University Central of Florida
12-2022
Associate - Arts
VALENCIA COLLEGE
Orlando, FL01.2019
Vocational Bachelor's degree - Staff Administration
MOULAY ISMAIL UNIVERSITY
01.2013
Associate - Human Resources Management
SIDI MOHAMED BEN ABDELLAH UNIVERSITY-HIGHER SCHOOL OF TECHNOLOGY
01.2012
High School Diploma -
Lycee Technique
Morocco 06-2010
Skills
- Microsoft Office Word
- Microsoft Office Excel
- Microsoft Office PowerPoint
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Multitasking and Organization
- Attention to Detail
Acknowledgements
- Technical Certificate in Business Specialist, Valencia College, 12/01/20
- Academic award for excellence in academic coursework, 06/01/13
Timeline
Intern
AdventHealth
08.2022 - 12.2022
Hospitality Operations Manager
Hotel Baroudi
09.2013 - 05.2014
Human Resources Intern
The Regional Directorate of Water, Forests, and Combating Desertification of Fes
06.2013 - 08.2013
Human Resources Intern
The National Office for Electricity and Drinking Water of Fes
06.2012 - 08.2012
Bank Marketing Representative Intern
Attijariwafa Bank
06.2011 - 08.2011
Associate - Human Resources Management
SIDI MOHAMED BEN ABDELLAH UNIVERSITY-HIGHER SCHOOL OF TECHNOLOGY
Master of Science - Health Services Administration
Rasmussen University
Bachelor of Science - Health Services Administration
University Central of Florida
Associate - Arts
VALENCIA COLLEGE
Vocational Bachelor's degree - Staff Administration
MOULAY ISMAIL UNIVERSITY
High School Diploma -
Lycee Technique
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