Buay Koka
Lincoln,NE
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful Type setting. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2022
2022
years of professional experience
Work History
MHSA-Health Service
02.2022 - 01.2022
- Participate in CAHME mock visit to have a discussion with consultant
- Participate in CAHME site visit to discuss the program with CAHME leadership.
Boys and Girls Clubs
09.2020 - 12.2020
- Public Services for the Youth, Made video demonstrations of body weight exercises that kids can do at home
- Made detailed videos explaining the importance of sports, working out, sleep, time management, honesty, manners, bullying, leadership, staying away from drugs and alcohol
- Wrote and illustrated a kid-friendly book explaining nutrition, agility, and exercise
- Created an interactive game that teaches kids how to differentiate healthy and unhealthy foods.
Front Desk Worker
Tulane
02.2020 - 12.2020
- Recording students’ comments or complaints, referred students to advisors as necessary
- Using the office computer system to check in, check out, and to answer questions about tutoring appointments
- Maintaining a clean reception area to show a professional image of the office
- Current Address Buay Koka
Second Language Tutor
Catholic Charities
08.2019 - 12.2019
- Taught English as a Second Language to a multilingual class of non-native students
- Helped with English curriculum, including lectures and reading materials, that improved classroom performance
- Conducted group and one-on-one educational sessions in order to address individual needs
- Established positive relationships with students, staff, and administration to foster an environment for learning
Basketball Camp Counselor
Tulane Athletics
01.2018 - 01.2019
- Coached an assigned group of children by teaching age appropriate skill development, safety, and sportsmanship
- Provided a safe and fun environment for practice and games by enforcing basketball and camp rules
- Communicated good health and fitness principles and positive character development concepts to players
University of Detroit Mercy Sports Medicine
1 1 - 1 1
- Update sports medicine policies and procedures for University of Detroit Mercy Athletics
- Update Presentation given to Student athletes by sports medicine regarding policies and procedures
- Help coordinate the implementation of a sports Psychologist within the Athletic Department at the University of Detroit Mercy.
Education
MHSA-Health Service Administration - undefined
College of Health Professions
University of Detroit Mercy, College of Business Administration
Detroit, MIMBA-MHSA - undefined
College of Business Administration
Bachelor of Science - Public Health, Legal Studies and Sociology
Tulane University, School of Public Health and Tropical Medicine
New Orleans, LAMaster of Health Services Administration - Health Services Administration
University of Detroit Mercy, School of Health
Detroit, MIMaster of Business Administration - Business administration
Skills
- SKILLS AND INTERESTS
- Computer/Technical:
- Microsoft Suite (Word, Excel, and PowerPoint)
- Basic Skills:
- Compassion, Empathy, Time Management, Problem Solving Skills, Organization, and Critical thinking
- Effective Planning
- Maintenance Team Collaboration
- Listening Skills
- Front Desk Operations
- Mentoring
- Conflict Management
- Checking Guests In and Out
- Problem-Solving Skills
- HIPAA Guidelines
- Safety and Security Procedures
- Written and Oral Communications
- Message Delivery
- File Management
Timeline
MHSA-Health Service
02.2022 - 01.2022
Boys and Girls Clubs
09.2020 - 12.2020
Front Desk Worker
Tulane
02.2020 - 12.2020
Second Language Tutor
Catholic Charities
08.2019 - 12.2019
Basketball Camp Counselor
Tulane Athletics
01.2018 - 01.2019
MHSA-Health Service Administration - undefined
College of Health Professions
University of Detroit Mercy, College of Business Administration
MBA-MHSA - undefined
College of Business Administration
Bachelor of Science - Public Health, Legal Studies and Sociology
Tulane University, School of Public Health and Tropical Medicine
Master of Health Services Administration - Health Services Administration
University of Detroit Mercy, School of Health
Master of Business Administration - Business administration
University of Detroit Mercy Sports Medicine
1 1 - 1 1
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