Buba Bojang
Tacoma,WA
Summary
I worked in the healthcare industry for 20 years where I worked in all healthcare settings including 10 years of service at Western State Hospital. Cordial customer-facing professional with upbeat attitude and willingness to help others, including internal teammates and public. Records Management Assistant offering background securing and controlling documents in healthcare setting. Orderly and accurate when indexing documents and performing audits. Meticulous records technician 2 with 2 years of experience managing and maintaining records. Demonstrated expertise at organizing, distributing and archiving records following applicable policies and regulations. Enhanced daily operations by identifying and addressing areas for improvement. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Record Technician2
State Of Washington, Western State Hospital
Lakewood, WA
11.2013 - Current
- Work with multiple record systems, such as medical records, legal status records, quality improvement records, and databases, and provides customer service to various hospital and disciplines both internal and external
- Conduct routine and required audits of physician and other medical staff documentation for legibility, completeness, timeliness, and authentication
- Conducts medical records review on discharge patient records to ensure quality of discharge requirements procedures are followed such as correct diagnosis coding (ICD9 and ICD 10) to ensure compliance
- Conduct The Joint Commission (TJC); Center for Medicare/Medicaid Service (CMS) and office of the Inspector General (OIG) audits to ensure compliance, standards, and regulations are follow
- Assembly and perform discharge analysis on discharge medical records per TJC and CMS standard requirements
- Code diagnosis (Axis I-V) using the ICD-9-CM, ICD-10-CM, and DSM IV-R coding manual
- Indexes diagnosis using Disease Index and Catalogs all patients and in the physician's index using designated database (cache) system
- Coordinate hospital admission in required timeframes while working with admission staff to accurately complete admission process
- Process all requested ROI's within designated time frame from state agencies and other stakeholders such as private entities, document, track, and track to review each request
- Contact and discuss the scope of records with requestors to clarify the request(s)
- Ability to ensure and maintain confidentiality of sensitive information
- Computer expertise
- Design, implement, and maintain data quality visualizations: scorecards, dashboards, reports
- Create processes and procedures for identifying and tracking data quality issues and version control
- Conduct routine and ad hoc data quality checks on incoming data, and quality control checks for reports, data extracts, and dashboards.
Education
Master Of Science - Health Informatics & Health Information Management
University Of Washington
03.2024
Bachelor Of Science - Health Informatics & Health Information Management
Tacoma Community College
06.2021
Associate Of Applied Science - Health Informatics and Integration Technology
Pierce College
06.2021
Associate Of Applied Science - Information Technology-General
Pierce College
12.2018
Certificate Health Database Management & Design -
Pierce College
12.2018
Certified Affiliated Counselor -
01.2018
Certificate Business Analysis -
Pierce College Pierce College
Skills
- Project Management
- Healthcare Analytics
- Quality Improvement
- Quality Assurance
- Healthcare Database and Application
- Clinical Vocabularies and Terminology
- Consumer Health Informatics
- Healthcare Information Governance
- Healthcare Business Intelligence
- Epidemiology/Critical Evidence Appraisal
- Strategic Management of Healthcare Organization
- Healthcare Quality and Technology
- Healthcare Privacy and Security
- Enterprise Systems and Electronic Health Records
- Law, Policy, and Ethics in Health Information
- Healthcare Data Analytics
- Records Management
- Assessments
- Risk Management
- Healthcare compliance
- Ethical decision making
- Health information system analysis/design
- Revenue cycle management
- Healthcare privacy,confidentiality,security
- Microsoft Word, Excel, and PowerPoint
- Data Visualization
- Quality Assurance
- Data governance and Privacy
- Fundamentals,Research, Healthcare
- Enterprise Analysis
- Business Analysis Planning & Monitor
- Business Intelligent
- Microsoft SQL Server
- SQL Server Management Studio
- SQL Server Integration Service(SSIS)
- Transact-SQL(T-SQL)
- Software System Analysis
- Privacy and confidentiality laws
- Organizational Development
- Reporting of HEDIS, CAHPS and QIM
- Centers for Medicare and Medicaid Services (CMS) Accreditation
- CCO Quality Improvement Metrics (QIM)
- Conflict Management
- Standard Classification Systems
- Epic Systems
- Patient Medical Records Maintenance
- Medical Release of Information ROI
Therapies Supervisor DSHS Behavioral Health Administration
- Provide training to staff in research /evidence-based therapeutic intervention, including individual and group-based therapy, intent to assist patients with decreasing acuity and developing self-management skills avoid aggressive, assaultive, and other challenging behaviors.
- Models interventions and provides coaching, training and support assigned staff and referring treatment teams to improve staff's clinical competence in working with challenging patients.
- Identifies barriers to interventions, and address the barrier to ensure team success with the patient.
- Completes the functional assessment of behavior based on input from behavior management specialist staff, utilizes that data to refine interventions used by the behavior management specialist team.
- Provide micro-training to referring ward treatment team.
Certification
- Microsoft Database Fundamentals MTA
https://www.youracclaim.com/go/byRX8ZIgotDekvn5pm9hFQ
Accomplishments
- Western State Hospital Mentorship Program Graduate 2022
Affiliations
Honor Student Bachelor's of Science Health Information Management
Tacoma Community College
Timeline
Health Record Technician2
State Of Washington, Western State Hospital
11.2013 - Current
Master Of Science - Health Informatics & Health Information Management
University Of Washington
Bachelor Of Science - Health Informatics & Health Information Management
Tacoma Community College
Associate Of Applied Science - Health Informatics and Integration Technology
Pierce College
Associate Of Applied Science - Information Technology-General
Pierce College
Certificate Health Database Management & Design -
Pierce College
Certified Affiliated Counselor -
Certificate Business Analysis -
Pierce College Pierce College
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