Summary
Overview
Work History
Education
Skills
Timeline
Buck Rogers

Buck Rogers

Martinez,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

24
24
years of professional experience

Work History

Operations Manager

Clayton Business & Community Association
10.2023 - Current
  • Implement new enterprise management software to replace fragmented infrastructure.
  • Repair siloed operational structure between departments.
  • Assist in event planning logistics.
  • Draft SOP's and workflows for new structure within ERP software.
  • Primary POC for all members requiring technical or I.T. assistance.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.

Director of Media & Events

Gravel Trap Media Inc
09.2021 - 01.2024
  • Produce, distribute & promote two motorsport PODCASTS (2000+ Subscribers)
  • Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
  • Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
  • Manage all social media & marketing efforts.
  • Produce Audio / video materials and LIVE STREAMS for organization.
  • Organize & Manage online gaming community & events. (300+ members)

DIRECTOR OF RENTAL OPERATIONS

Container Solutions
01.2021 - 12.2022
  • Manage and coordinate rental operations of a 1000+ unit storage container fleet.
  • Schedule rentals: Residential & Commercial Provide fast, honest customer service.
  • Process 800+ payments monthly.
  • Track & execute collections activity.
  • Oversaw new operations software implementation.
  • Schedule delivery & pickup for entire rental area (Greater SF Bay Area).
  • Track inventory and oversee upkeep & repair of units.

BRANCH MANAGER

ESCAPE Campervans
09.2019 - 11.2020
  • Led an 8-10 person staff and daily rental operations of a 600+ camper van fleet.
  • Brought on after 3 months of no manager on staff and reorganized operational systems to reach maximum efficiency & employee morale.
  • Designed a lot inventory & tracking system.
  • Interviewed & hired new employees.
  • Conduct weekly bank deposits.
  • Created new auxiliary roles for staff.
  • Designed & implemented a company wide (10+ branches) OSHA HAZCOM system, training other managers to comply.
  • Wrote new HR and Operational policy & procedures.

PROGRAM MANAGER

Aardvark Event Logistics
03.2017 - 04.2019
  • Managed fleet of 16 custom built mobile T-Mobile stores & drivers activating nationwide 5 days a week for client (T MOBILE).
  • Shepherded program from planning & production phases through deployment and long term operations.
  • Designed standard operating procedures for tour operations.
  • Assisted T-Mobile client with event planning / coordination & contract negotiation.
  • Produced & edit training videos for staff.
  • Support, manage & coach team of 10-16 drivers operating nationwide.
  • Designed curricula and conduct training of new drivers & tour operators.
  • In both classroom and field settings.
  • Liaised with client POC's at executive, management and operational level.
  • Interviewed & hired new drivers & assisted in designing recruiting strategies.

FESTIVAL MANAGER

BattleFrog LLC
11.2014 - 07.2016
  • Manage and direct festival staff on the construction of festival area.
  • Coordinate all cross-over operations & requirements with other departments.
  • Coordinate with outside vendors on delivery and service schedules.
  • Manage festival area operations and volunteer force on race day.
  • Evaluated post-event feedback from attendees and stakeholders alike to identify areas for improvement in future iterations of the festival.

TOUR MANAGER

Ideas United / Campus Moviefest
08.2015 - 06.2016
  • National Tour.
  • Managed 5 person tour staff.
  • Coordinate festival & plan all tour logistics.

REPORTS OFFICER

F.B.I, Department of Justice
12.2007 - 10.2010

Details available upon request

INTELLIGENCE SPECIALIST

U.S. NAVY
08.2000 - 07.2007

Details available upon request

Education

ASSOCIATES OF SCIENCE IN TOURISM & EVENT MANAGEMENT -

Sullivan University, National Center for Hospitality Studies
01.2013

Skills

  • Video editing - Videography & Production
  • Forklift & Heavy Equipment Operation
  • MS Office - QuickBooks/CRM - Mac ecosystem GSuite - FLEETIO - OSHA - Audio
  • Staff Management
  • Customer Relationship Management
  • Team Leadership

Timeline

Operations Manager - Clayton Business & Community Association
10.2023 - Current
Director of Media & Events - Gravel Trap Media Inc
09.2021 - 01.2024
DIRECTOR OF RENTAL OPERATIONS - Container Solutions
01.2021 - 12.2022
BRANCH MANAGER - ESCAPE Campervans
09.2019 - 11.2020
PROGRAM MANAGER - Aardvark Event Logistics
03.2017 - 04.2019
TOUR MANAGER - Ideas United / Campus Moviefest
08.2015 - 06.2016
FESTIVAL MANAGER - BattleFrog LLC
11.2014 - 07.2016
REPORTS OFFICER - F.B.I, Department of Justice
12.2007 - 10.2010
INTELLIGENCE SPECIALIST - U.S. NAVY
08.2000 - 07.2007
Sullivan University, National Center for Hospitality Studies - ASSOCIATES OF SCIENCE IN TOURISM & EVENT MANAGEMENT,
Buck Rogers