Buckley Ryan
West Palm Beach,FL
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience.
Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills.
Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Professional
River Street Restaurant Group
05.2010 - 09.2021
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Professional
B & B Restaurant Group
08.2007 - 09.2021
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Established unique service goals to each venue to provide constant and excellent service.
- Delivered superior customer service to support company reputation and patron satisfaction.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organized work environment.
- Sourced quality vendors to consistently reach highest care standards.
Education
High School Diploma -
Trinity Pawling School
Pawling, NYDenison University
Granville, OHSkills
- Staff Development Talent
- Food Preparation and Safety
- Food Service Background
- Menu Planning
- Full Service Restaurant Background
- Inventory Control
- Organization and Prioritization
Certification
- Certified ServSafe
- TIPS Certified
- Real Estate Sales
- Safe Boating
Timeline
Restaurant Professional
River Street Restaurant Group
05.2010 - 09.2021
Restaurant Professional
B & B Restaurant Group
08.2007 - 09.2021
High School Diploma -
Trinity Pawling School
Denison University
- Certified ServSafe
- TIPS Certified
- Real Estate Sales
- Safe Boating
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