Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bud Gupton

Henderson,NC

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

9
9
years of professional experience

Work History

Team Leader

Walmart
Henderson, NC
02.2020 - Current
  • Maintained a positive work environment that promoted collaboration between team members.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Maintained daily inventory to facilitate successful material distribution.
  • Established clear expectations for employees, providing guidance when needed.

Co-Manager

Carlie C's
Louisburg, NC
01.2022 - 02.2023
  • Maintained inventory levels by ordering supplies and tracking sales.
  • Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
  • Monitored daily operations to ensure efficient workflow.
  • Provided feedback on employee performance and implemented corrective measures as needed.
  • Performed weekly audits of cash registers to detect discrepancies in transactions.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.

Assistant Manager

Carlie C's
Louisburg, NC
11.2021 - 01.2022
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained up-to-date knowledge of company products and services.
  • Delegated daily tasks to team members to optimize group productivity.

Team Leader

Walmart
Oxford, NC
09.2018 - 10.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Customer Host

Walmart
Oxford, NC
08.2018 - 02.2020
  • Greeted customers upon arrival and provided them with menus.
  • Monitored store alarms and resolved activations.
  • Updated daily specials board ensuring accuracy of pricing and availability of ingredients.
  • Provided assistance to handicapped and disabled customers.
  • Offered friendly greetings and assistance to incoming customers.
  • Maintained safe and professional entry areas for positive appeal to every customer.
  • Watched entering and leaving guests for suspicious behavior.
  • Fostered relationships with regular customers through friendly conversations.
  • Looked in carts and bags to check merchandise against receipts.
  • Maintained a clean work area at all times to ensure the safety of staff and customers alike.
  • Greeted and assisted customers to foster positive experiences.
  • Recognized security risks to properly handle situations.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by [Number]%.

Store Manager

Family Dollar
Henderson, NC
04.2015 - 09.2018
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed orders to restock shelves.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Performed regular price checks to ensure competitive pricing.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared staff work schedules and assigned team members to specific duties.

Order Filler

Roses, Variety Wholesalers
Henderson, NC
09.2015 - 01.2017
  • Used handheld scanners to key in data for packages.
  • Collaborated with team members to achieve daily goals set by management.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Maintained cleanliness of work area at all times.
  • Prepared products for packaging and shipping according to company specifications.
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Efficiently filled orders using hand-held scanners.
  • Operated RF scanners to accurately pick orders for customers.
  • Utilized barcode scanning technology to quickly locate items needed for filling orders.
  • Verified accuracy of order picking by comparing items picked to customer invoices.
  • Stacked merchandise on pallets for storage in the warehouse.
  • Used RF scanner to pick items from bins and complete orders.
  • Attended company safety meetings to maintain knowledge of new and important information.
  • Worked closely with other departments to resolve discrepancies between orders placed and those shipped or received.
  • Assisted in receiving operations by unloading merchandise from trucks and checking for damaged or missing items.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Selected products and items from shelves and pallets for customer orders.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Labeled boxes and placed in outbound collection areas.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Read orders to verify attributes and quantities of merchandise.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.

Education

High School Diploma -

Louisburg High School
Louisburg, NC
06-2000

Skills

  • Quality Improvement
  • Team Supervision
  • Client Service
  • Work Planning
  • Documentation and Reporting
  • Shift Scheduling
  • Leadership
  • Staff Training
  • Evaluating Employee Work
  • Work Planning and Prioritization

Timeline

Co-Manager

Carlie C's
01.2022 - 02.2023

Assistant Manager

Carlie C's
11.2021 - 01.2022

Team Leader

Walmart
02.2020 - Current

Team Leader

Walmart
09.2018 - 10.2021

Customer Host

Walmart
08.2018 - 02.2020

Order Filler

Roses, Variety Wholesalers
09.2015 - 01.2017

Store Manager

Family Dollar
04.2015 - 09.2018

High School Diploma -

Louisburg High School

Similar Profiles

CREATE PROFILE
Bud Gupton