Experienced Dietary Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 12 years of progressive leadership experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Judeo Christian Outreach Center Virginia Beach
Virginia Beach, VA
06.2022 - Current
Foodbank
Pack bags of food for distribution at food pantry
Distribute bags of food to the community
Assist with client intake and profile creation during food pantry Link2feed Software training required
Help direct in parking lot during food pantry
Assist with picking up food from grocery stores
Unload, sort and organize food
Heaving lifting required up to 50 lbs.)
Help set-up distribute meals and clean- up
Sort and organize clothing, toiletries, and household items
Assist with copying, filing, shredding, mailing and special projects
Monitor front desk, answer and direct incoming calls and assist staff, clients, volunteers, and guest
Office work as needed.
Banquet Server
Diversified Building Services
Norfolk, VA
06.2022 - Current
Banquet Servers,
Oversee 20+ waitstaff for all meals, formal or buffet style dinners, and meetings by following protocol and strong leadership to ensure daily operational success
Assist with set-up, break-down of events through prioritization and strong attention to detail to uphold clean and positive image of event space
Representing an organization during each event with professional experienced
Arranged linens and table settings according to seating plan and event theme.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Dietary Manager
Hampton Health & Rehab Center
Hampton , VA
01.2021 - 12.2021
Oversaw food preparation and monitored safety protocols.
Hiring recruiting, training, and firing staff
Attending to customers’ needs to ensure their satisfaction, and we also offer nutritional consulting to customers
Arrange staff working schedules
Managing inventory by carrying out the order
Visited with residents to inquire about satisfaction, quality and personal preferences.
Creating a standard, and procedures for food preparation
Knowing client-specific dietary programs and diverse eating options
Make safe storage and preparation of food.
Monitored production to check safety, standardized production and appropriate portioning.
Consulted with dietitians to plan menus appropriate for patient needs.
Purchased food supplies for department according to budget limitations.
Verified prepared food met standards for quality and quantity before serving to customers.
Food Production Supervisor
Aramark, Hampton Community Corrections Center
Hampton, VA
03.2020 - 11.2020
Supervising inmates in the right direction by training and communicating with them
Process special dietary requirements, while ensuring proper portion of the meals
Reviews monthly menu, conducts inventory, and making sure that the appropriate product is ordered
Expedite a weekly schedule, for work, areas, and assignment for inmates
Overseeing all kitchen tools and equipment are returned to their designated secure area
Capable of work independently with limited supervision
Excellent customer service and positive attitude towards customers, client, and co-workers
Cook
Healthcare Service
Portsmouth, VA
06.2017 - 12.2019
Serves meals by reviewing recipes assembling combining
Cook off ingredients
Keeping a sanitary kitchen
Garnishing and food presentation
Put into effect cold food production in accordance with standards or plating guide specifications
Assisting with snacks and beverage following specific procedures
Personal hygiene procedures are always filled
Publicize updating records
Counting materials, equipment, merchandise, or supplies in stock
Give an account of discrepancies records.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Cook/ Aide/ Inventory
Golden Living
Poquoson, VA
10.2014 - 02.2016
Serves meals by reviewing recipes assembling combining
Cook off ingredients
Keeping a sanitary kitchen
Garnishing and food presentation
Put into effect cold food production in accordance with standards or plating guide specifications
Assisting with snacks and beverage following specific procedures
Personal hygiene procedures are always filled
Publicize updating records
Counting materials, equipment, merchandise, or supplies in stock
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
Banquet Server/ Merchandising/ Housekeeping
People Ready Temp Agency
Newport News, VA
06.2010 - 05.2012
Prepare set ups for buffets with food presentation standards and practices in mind, ensured safe food handling, performance
Arranged linens and table settings according to seating plan and event theme.
Served plated dinners to guests and responded to requests for appetizers and beverage orders
Food Server from back of house to FOH at a high volume
The ability to handle food and beverages
Cleaned venue, assisted with inventory, food storage and other closeout tasks
Cleaning and organizing
Putting up signage
Setting sections to a plan a gram
Stocking product
Sweep, scrub, mop, and polish floors
Vacuum clean carpets, rugs, and draperies
Empty and clean trash containers
Make up beds and change linens.
Cook/ Aide/ Inventory
Golden Living
Poquoson, VA
10.2008 - 09.2010
Prepare and serves food including texture modified
Centralized food in accordance with current applicable federal, and local standards, guidelines, and regulation, in line with the established policies
Amplify that quality dining service are always provided
Charted inventory of kitchen supplies and food items
Assisting with educational programs on nutrition
Maintaining and updating records
Serve food to patients and residents in their individual rooms or in a general dining hall
Cleaning the kitchen and washing dishes, pots, and pans
Critiqued diet changes and new diets as received form Nursing Service, in the absence of the Cook and/or Dining Service Director
Managing the crew as a full time cook.
Education
Bachelor of Culinary Arts - Hospitality Management
Stratford University
Associate of Arts - Nutrition & Foodservice Management
ECPI University
Virginia Beach, VA
01.2022
Associate of Arts - Science Business
Everest College - Chesapeake
Chesapeake, VA
08.2012
Skills
Verbal and Written Communication
Labor and Overhead Cost Estimation Waste Reduction
Investigating Complaints
Database Interface and Query Software
Disciplinary Action
Menu Pricing and Writing
Guest Relations
Food Inventories
Highly Organized and responsible
Certification
Serv Safe Food Protection (CEP)
Peninsula Heath District Food Handlers Card
Dietary Manager, Certified Food Protection Professional CDM, CFPP
Timeline
Kitchen Manager
Judeo Christian Outreach Center Virginia Beach
06.2022 - Current
Banquet Server
Diversified Building Services
06.2022 - Current
Dietary Manager
Hampton Health & Rehab Center
01.2021 - 12.2021
Food Production Supervisor
Aramark, Hampton Community Corrections Center
03.2020 - 11.2020
Cook
Healthcare Service
06.2017 - 12.2019
Cook/ Aide/ Inventory
Golden Living
10.2014 - 02.2016
Banquet Server/ Merchandising/ Housekeeping
People Ready Temp Agency
06.2010 - 05.2012
Cook/ Aide/ Inventory
Golden Living
10.2008 - 09.2010
Bachelor of Culinary Arts - Hospitality Management
Stratford University
Associate of Arts - Nutrition & Foodservice Management
Parking Lot Security Attendant at Faith Christian Center World Outreach & C.m. Rock MinistriesParking Lot Security Attendant at Faith Christian Center World Outreach & C.m. Rock Ministries