Buddy Boss
Midland,NC
Summary
Experienced with data analysis, process improvement, and stakeholder engagement. Utilizes analytical skills to identify inefficiencies and recommend solutions that drive business success. Knowledge of project management principles and methodologies.
Overview
26
26
years of professional experience
Work History
Senior Business Analyst
Willis Towers Watson
01.2019 - 01.2026
- Evaluating new features and enhancements to write and execute test plans.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Daily Scrum Master.
- Investigate, solve and triage user support issues.
Operations Solutions Team Project Manager
Willis Towers Watson
07.2016 - 01.2019
- Responsible for solving complex global issues, documenting the solution along with training teams to carry out new processes.
- Learn our technology suite, train teams in Manila and Colombia along with assisting the global rollout.
- Worked closely with regional operations leaders to determine current issues and to work on providing a standardized global solution.
Global Implementation Project Manager
Willis Towers Watson
11.2015 - 07.2016
- Responsible for implementation of large global clients to our brokerage services globally.
- Trained internal stakeholders on our contract database system
- Developed internal project trackers that were linked to our benefits system.
- Worked closely with our Global Benefits Center in Uruguay to train them on ongoing support.
Actuarial Analyst
Willis Towers Watson
05.2012 - 11.2015
- Completed Pension and Postretirement Welfare Valuations.
- Completed Retirement benefit calculations.
- Conducted Executive Compensation retirement benefit studies
- Actuarial pricing self-insured U.S. health and dental benefits for Fortune 500 companies.
Sales Associate
Atlantic Tan Distributors
11.1999 - 07.2008
- Delivered exceptional customer service, fostering positive relationships with clients.
- Responsible for sales, delivery and service of tanning beds to residential and commercial clients.
- Developed the commission model used for sales associates.
- 500K - 1M in annual sales.
Education
Bachelor of Science - Actuarial Science
The University of North Carolina At Charlotte
Charlotte, NC05.2012
Skills
- Project Management
- Scrum
- Business Analysis
- Microsoft Office
- Requirements gathering
- User acceptance testing
- Stakeholder management
Timeline
Senior Business Analyst
Willis Towers Watson
01.2019 - 01.2026
Operations Solutions Team Project Manager
Willis Towers Watson
07.2016 - 01.2019
Global Implementation Project Manager
Willis Towers Watson
11.2015 - 07.2016
Actuarial Analyst
Willis Towers Watson
05.2012 - 11.2015
Sales Associate
Atlantic Tan Distributors
11.1999 - 07.2008
Bachelor of Science - Actuarial Science
The University of North Carolina At Charlotte
Professional Examinations Passed
- Exam FM
- Exam P
- Exam MFE
- Exam MLC
Personal Information
Title: Senior Business Analyst