Buddy Pena
Kingsville,TX
Summary
Dynamic leader with a proven track record at AEP, enhancing team productivity through strategic planning and staff development. Excelled in fostering teamwork, improving customer satisfaction, and streamlining inventory control. Skilled in coaching and employing decision-making abilities to achieve organizational goals. With proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
13
13
years of professional experience
Work History
N.E Supervisor
AEP
07.2019 - Current
- Oversaw daily operations of the service center and any assigned facility, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Material Handler A
AEP
03.2015 - 07.2019
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Forklift Operator
Manpower C\o AEP
05.2012 - 03.2015
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
No Degree - Auto Mechanics
Universal Technical Institute
Houston, TXHigh School Diploma -
H.M King High School
Kingsville, TX05-2000
Skills
- Staff Development
- Target-Focused
- Team Leadership
- Customer service
- Employee motivation
- Decision-making
- Strategic planning
- Inventory control
- Team building
- Processes and procedures
- Process improvement
- Relationship building
- Coaching and mentoring
Timeline
N.E Supervisor
AEP
07.2019 - Current
Material Handler A
AEP
03.2015 - 07.2019
Forklift Operator
Manpower C\o AEP
05.2012 - 03.2015
No Degree - Auto Mechanics
Universal Technical Institute
High School Diploma -
H.M King High School
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