Budi santoso
METUCHEN,NJ
Summary
Adept at enhancing system performance and user satisfaction, I excelled as a Computer Technician Assistant at Pt. Tekno, where I streamlined workflows and improved security protocols. My expertise in Windows administration and exceptional teamwork led to significant IT project successes, showcasing my technical acumen and collaborative skills.
Overview
4
4
years of professional experience
Work History
Computer Technician Assistant
Pt. Tekno
05.2017 - 08.2021
- Optimized computer performance by conducting routine maintenance tasks, such as virus scans and disk cleanups.
- Maintained a secure computing environment by implementing appropriate firewall configurations and antivirus solutions.
- Managed software licensing compliance by ensuring all installed programs were properly registered according to company policy.
- Improved computer system performance by troubleshooting and resolving hardware and software issues.
- Contributed to successful IT projects through collaborative teamwork and clear communication.
- Streamlined office workflow by maintaining, repairing, and optimizing computer systems and peripherals.
- Coordinated efficiently with vendors for timely replacement of defective components under warranty coverage.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Installed and configured operating systems and applications.
- Assisted in development of system security protocols.
- Helped IT team achieve department goals by consistently meeting deadlines and providing high-quality work on assigned tasks.
- Ensured data integrity with regular backups, updates, and proper file management practices.
- Enhanced user experience with timely technical support and exceptional customer service.
Education
High School Diploma -
Sma 71
Jakarta, Indonesia07-2000
Skills
- Computer assembly
- Windows administration
- Remote support
- Help desk experience
- Printer setup
- Network configuration
- Wireless networking
- Hardware installation
- System upgrades
- Maintenance scheduling
- Application support
- Hardware repair
Languages
Indonesian
Timeline
Computer Technician Assistant
Pt. Tekno
05.2017 - 08.2021
High School Diploma -
Sma 71
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