Hi, I’m
Bud Kevin Itum
La Grange,IL
Summary
At the Illinois Department of Human Services, our team leads efforts to assess community needs and identify vital resources, ensuring the delivery of excellent social and community service programs. With a background as a Certified Nursing Assistant, my expertise lies in providing guidance and support to both staff members and clients, which has been instrumental in optimizing program effectiveness and compliance.
Collaboration and problem-solving are at the core of my role, where communication skills play a crucial part in executing administrative responsibilities, including data management and payroll processing. My commitment to these areas has been honed through my previous experience as a Social Services Career Trainee, where I developed and maintained positive relationships with community partners to facilitate effective service delivery.
Overview
12
years of professional experience
Work History
Illinois Department Of Human Services - DRS
Rehabilitation Case Coordinator
12.2023 - Current
Job overview
- Collects, reviews, and processes Individual Provider (IP) time sheets bi-monthly
- Triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers.
- Reconciled account discrepancies through careful investigation and documentation, ensuring accurate financial records were maintained at all times.
- Managed invoicing and payment processing operations.
- Verified accuracy of billing data and corrected discrepancies.
- Processed vendor payments on monthly basis.
Illinois Department of Human Services
SOCIAL SERVICES CAREER TRAINEE
10.2023 - 11.2023
Job overview
- Established strong working relationships with local government officials involved in social service administration.
- Coordinated with other organizations and agencies to provide comprehensive social services support.
- Conducted assessments and interviews with clients to determine eligibility for benefits and services.
- Provided timely follow-up communications with clients regarding their cases status updates.
U.S. Census Bureau
ADMINISTRATIVE TECHNICIAN
05.2023 - 06.2023
Job overview
- Maintained accurate records of incoming and outgoing documents, including filing and scanning.
- Monitored inventory levels of office supplies and placed orders when necessary to maintain adequate stock levels.
- Utilized proficient computer skills to manage data entry for various reports and documents.
- Developed strong organizational and time management skills while managing multiple tasks simultaneously.
Fastenal
SUPPLY CHAIN ASSOCIATE
02.2023 - 05.2023
Job overview
- Assisted with developing strategies to improve e ciency in the overall supply chain process.
- Organized and coordinated shipments in a cost-e fective manner.
- Managed and tracked inventory levels to ensure optimal stock availability for customers.
- Coordinated logistics activities including warehousing, shipping, receiving, and storage of materials.
HCI | integrated solutions
SHIFT TEAM LEAD
01.2021 - 10.2022
Job overview
- Utilized strong problem-solving skills to identify issues and develop solutions quickly.
- Prioritized tasks based on business needs to maximize productivity.
- Developed strategies for improving customer service experience while reducing costs.
- Maintained accurate records of inventory levels, orders, sales figures.
U.S. Army Active Duty
Wheeled Vehicle Mechanic (91B)
08.2018 - 08.2020
Job overview
- Performed routine maintenance on wheeled vehicle components including changing oil and filters, checking fluid levels and rotating tires.
- Disassembled units and inspected parts for wear, using micrometers, calipers, and gauges.
- Maintained accurate records of all repair orders detailing labor time spent on each job as well as parts used.
- Disposed of used oils properly in accordance with safety regulations.
Alternative Home Care
HOME HEALTH AIDE
01.2014 - 12.2018
Job overview
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Prepared beds and changed linens, maximizing patient comfort.
- Assisted patients with bathing and grooming to encourage personal hygiene.
Spring Creek Nursing & Rehabilitation Center
DIETARY AIDE
08.2012 - 12.2013
Job overview
- Delivered dishes and meal trays to patient rooms during scheduled times.
- Participated in quality improvement initiatives to ensure that all patients receive optimal nutritional care.
- Provided excellent customer service to residents, staff, and families.
- Restocked pantry areas with condiments and other necessary items in a timely manner.
Education
Excelsior College, Albany, NY
Bachelor of Professional Studies from TECHNOLOGY MANAGEMENT
Skills
Team Leadership
Timeline
Rehabilitation Case Coordinator
Illinois Department Of Human Services - DRS
12.2023 - Current
SOCIAL SERVICES CAREER TRAINEE
Illinois Department of Human Services
10.2023 - 11.2023
ADMINISTRATIVE TECHNICIAN
U.S. Census Bureau
05.2023 - 06.2023
SUPPLY CHAIN ASSOCIATE
Fastenal
02.2023 - 05.2023
SHIFT TEAM LEAD
HCI | integrated solutions
01.2021 - 10.2022
Wheeled Vehicle Mechanic (91B)
U.S. Army Active Duty
08.2018 - 08.2020
HOME HEALTH AIDE
Alternative Home Care
01.2014 - 12.2018
DIETARY AIDE
Spring Creek Nursing & Rehabilitation Center
08.2012 - 12.2013
Excelsior College
Bachelor of Professional Studies from TECHNOLOGY MANAGEMENT
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