Chad Freeman
South Whitley,IN
Summary
Adept at driving operational excellence and team performance, my tenure at American Landmaster showcases a proven track record in process improvement and staff development. Leveraging strategic planning and effective conflict resolution, I've significantly enhanced productivity and employee satisfaction. My approach combines rigorous quality control with fostering a collaborative environment, underscoring my commitment to continuous improvement and leadership.
Overview
26
26
years of professional experience
Work History
Supervisor
American Landmaster
06.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Superintendent
Par-kan
03.2019 - 05.2022
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Established successful procedures for day-to-day operations and long-term planning.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Maintained safety onsite and upheld all OSHA regulations by Action.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Established effective quality control measures for consistent delivery of high-quality construction projects.
- Resolved conflicts between staff and customers swiftly and professionally.
- Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
- Optimized resource allocation to minimize delays and maximize project success.
- Managed Number workers when performing duties in line with local and national building codes in construction.
- Championed continuous improvement initiatives within the organization, introducing new methodologies to increase productivity and reduce overall project costs.
- Enhanced project efficiency by streamlining communication between team members and stakeholders.
- Reduced truancy rates by developing and implementing effective attendance policies.
- Boosted staff morale and performance through effective leadership and professional development opportunities.
- Directed projects according to schedule and quality demands.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
- Sourced suppliers and purchased necessary materials for work.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Assisted in recruiting and hiring new construction and extraction workers.
- Supervised training of new construction and extraction workers on safety practices and procedures.
Lead Supervisor
Winona Powder
07.1999 - 02.2019
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Fostered a culture of continuous improvement by encouraging staff input on process enhancements or procedural changes that would benefit the organization as a whole.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.
- Trained personnel to develop new team leads for Type department needs.
- Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
- Developed comprehensive training programs for new employees, increasing overall productivity levels.
- Established clear lines of communication within the team, fostering collaboration and teamwork.
- Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
- Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.
- Improved team efficiency by streamlining processes and implementing new workflows.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Ged -
Tippecanoe Valley
Mentone, INSkills
- Training and mentoring
- Goal oriented
- Staff management
- Attention to detail
- Decision-making
- Complex Problem-solving
- Strategic planning
- Staff development
- Staff discipline
- Team building
- Processes and procedures
- Operations management
- Process improvement
- Process monitoring and improvement
- Project management
- Schedule development
- Policy enforcement
- Priority management
- Conflict resolution
- Waste reduction
- Coaching and mentoring
- Task delegation
- Quality control
- Documentation and reporting
- Workflow management
- Employee development
- Performance management
- Staff education
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Time management
- Adaptability and flexibility
- Active listening
- Reliability
- Adaptability
- Self motivation
- Idea development and brainstorming
- Team collaboration
- Continuous improvement
- Goal setting
- Problem-solving abilities
- Teamwork
- Team leadership
Timeline
Supervisor
American Landmaster
06.2022 - Current
Superintendent
Par-kan
03.2019 - 05.2022
Lead Supervisor
Winona Powder
07.1999 - 02.2019
Ged -
Tippecanoe Valley
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