Friendly hard worker with exceptional hospitality skills seeking opportunity to join US-based airline as flight crew member. Flexible employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Salon Manager/Hairstylist
Premier Beauty
Louisville, KY
06.2018 - Current
Ensured compliance with state regulations regarding cosmetology practices.
Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
Delivered exceptional customer experiences through personalized attention to detail.
Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
Athletic Event Staff Member
Jefferson County Public School District
Louisville, KY
08.2014 - 03.2020
Assisted in organizing recurring events and special events such as tournaments or invitational meets.
Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Handled cash transactions, and accounting needs.
Organized guest lists, catering and event timelines.
Organized catering services by selecting menu items, ordering food, and setting up buffet areas.
Assisted site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
Analyzed outcomes from previous events in order to improve future ones.
Stylist
JCPenney Salon
Louisville, KY
06.2017 - 06.2018
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Continuously updated skills through training courses and seminars.
Collaborated with other beauty professionals on projects related to hairstyling.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Greeted customers, answered phones and booked appointments.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .