Buffy O'Neil
Fullerton,CA
Summary
Skilled HR Professional offering over 30 years of progressive experience in all areas of human resources. Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with a strong sense of urgency and confidentiality. Encouraging Director and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Assistant Director of Inmate Services
Orange County Sheriff's Department
01.2016 - 11.2022
- Inmate Services Division provides services (Commissary, Food, Programs, Programs and various support services) to over 6,000 inmates housed in one of five correctional facilities.
- Managed Budget, Purchasing, Accounts Payable, Inmate Communications and Administrative Support Teams through subordinate managers and supervisors.
- Worked closely with Director to provide effective assistance for specific aspects of business operations.
- Trained and mentored new managers on industry practices and business operations.
- Developed training in multiple areas for employees.
- Collaborated managers and supervisors to organize operations and achieve demanding schedule targets.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Trained and developed managers for specific projects and ongoing operational needs.
- Analyzed and developed strategies for process improvements and deviation reduction by consulting with subject matter experts.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Reviewed investigation files and recommended discipline for employees.
- Conducted internal investigations and submitted higher level investigations to Internal Affairs for investigations.
- Provided professional services and support in dynamic work environment.
- Resolved problems, improved operations, and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated leadership skills in managing projects from concept to completion.
Human Resources Manager
Orange County Sheriff's Department
01.2008 - 01.2016
- Human Resources Manager for Orange County Sheriff's Department.
- Communicated with Sheriff and executive staff to address large HR issues within Department and/or County-wide.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Conducted EEO complaints.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance to position.
- Advised leadership on vacation and sick time, benefits, job services, and employment issues.
- Directed HR programs, policies, and processes to improve operational efficiency.
- Provided HR consultation services to leadership and department executives for over 4,000 employees.
- Developed and implemented training based on department needs.
- Monitored and handled employee claims involving performance-based issues.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Assistant Human Resources Manager
Orange County Sheriff's Department
01.2005 - 01.2008
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Managed Human Resources Team of 60 plus team members.
- Provided all areas of Human Resources Support to Orange County Sheriff's Department, supporting over 4,000 employees of multiple classifications and unions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Recruited top talent through subordinate managers to maximize profitability.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Fostered positive work environment through comprehensive employee relations program.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Recruitment Manager
Orange County Sheriff's Department
01.2002 - 01.2005
- Managed multiple recruitment teams and educated and mentored new advisors.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Managed applicant tracking systems to keep recruitment processes organized.
- Worked with executive leadership to discuss and meet department hiring goals.
- Developed lists of qualified candidates for executives hiring law enforcement and professional managers.
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
- Negotiated job offers to attract top talent and keep organization competitive in job market.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated technical training and personal development classes for staff members.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Recruiter
Orange County Sheriff's Department
06.1997 - 01.2002
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with hiring managers to understand job requirements and expectations.
- Collaborated with HR leadership regarding candidate salary determinations.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
- Advised managers on best practices to maintain compliance with applicable policies and laws.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- Developed and implemented plans to improve recruitment process.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Advertised job opportunities on social media platforms and job boards.
- Studied job descriptions and qualifications to determine applicant requirements.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Hired employees and initiated new hire paperwork process.
- Attended Job Fairs and networking conferences.
Education
SHRM Training Certificate
06.2022
Business Administration And Management
University of La Verne
La Verne, CASome College (No Degree) - Business Administration And Management
Santa Ana College
Santa Ana, CaHigh School Diploma -
Garden Grove High School
Garden Grove, Ca06.1990
Skills
- Labor Negotiation
- Team Building
- Organizational Development
- Training development, training and mentoring
- Compensation structuring
- Workforce trends and analysis
- Human resources team leadership
- Employment law
- Budgeting and Contract Management
- Leadership Development and Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Assistant Director of Inmate Services
Orange County Sheriff's Department
01.2016 - 11.2022
Human Resources Manager
Orange County Sheriff's Department
01.2008 - 01.2016
Assistant Human Resources Manager
Orange County Sheriff's Department
01.2005 - 01.2008
Recruitment Manager
Orange County Sheriff's Department
01.2002 - 01.2005
Recruiter
Orange County Sheriff's Department
06.1997 - 01.2002
SHRM Training Certificate
Business Administration And Management
University of La Verne
Some College (No Degree) - Business Administration And Management
Santa Ana College
High School Diploma -
Garden Grove High School
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