Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, as well as, part of a team.
Overview
22
22
years of professional experience
Work History
Project Coordinator
Dallas Independent School District, DISD
Dallas, Texas
09.2020 - Current
Collaborated with internal teams to develop project solutions resulting in on-time execution.
Prioritized needs and delegated assignments to simultaneously handle multiple projects.
Liaised between departments, vendors and clients to monitor project expenses.
Produced status reports for customers and senior management.
Introduced change improvement plans to achieve goals, methodologies and initiatives.
Allocated resources and materials to respective departments to accommodate needs.
Drove communication within high-performance, cross-functional organization to meet aggressive goals.
Assessed, monitored and reported on work progression.
Executive Director
School Office Services
Dallas, Texas
06.2013 - 07.2020
Enhanced sales volume through skilled support to both new and inactive customers.
Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Used change methodologies to increase sales and led projects for increased productivity.
Reviewed operational records and reports to project sales and determine profitability.
Developed and significantly grew assigned territory 25% within first year.
Assisted customer service with inbound and outbound calls regarding HR inquiries.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
Identified and addressed training needs by collaborating with management and requesting more resources if necessary.
Evaluated effectiveness of training programs and recommended improvements to upper management.
Identified areas for improvement in training programs and collaborated with training team to implement changes.
Developed targeted courses to achieve company training objectives and enhance skills of new employees in leadership roles.
Conducted evaluations of training courses to uncover areas in need of improvement.
Presented training information via role playing, simulations and team exercises.
Designed training modules implementing strategic business practices and organizational behavior training concepts.
CATE Coordinator
Dallas Independent School District, DISD
Dallas, Texas
07.2001 - 06.2013
Advised students on course selection, pathways and career options.
Guided students in setting goals and achieving educational objectives.
Enhanced performance through collaboration with diverse teams.
Evaluated student needs and developed educational plans, fostering academic progress.
Collaborated with probationary students to implement academic plans, leading to higher GPAs and retention.
Directed and participated in recruitment and enrollment activities.
Provided crisis intervention to students dealing with difficult situations at school.
Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Master of Science - Counseling And Educational Psychology
New Mexico State University
Las Cruces, NM
Bachelor of Science - Education
New Mexico State University
Las Cruces, NM
Post Graduate Certification - K 12 School Administration in Mid Management
Lamar University
Beaumont, TX
Post Graduate Certification - Work and Family Studies
Lamar University
Beaumont, TX
Skills
Certified Coach
DE&I or DEI&B (Diversity, Equity and Inclusion/ Belonging)
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Administrative Assistant III at Dallas Independent School District, DISD - Human Capital Management - Strategic Pipeline DepartmentAdministrative Assistant III at Dallas Independent School District, DISD - Human Capital Management - Strategic Pipeline Department