Buhle Mangena
Houston,TX
Summary
Dedicated Psychiatric Technician with extensive experience at Cal Staffing Agency, skilled in crisis intervention and behavioral management. Successfully reduced self-harm incidents by fostering a therapeutic environment and collaborating with care teams. Proficient in clinical documentation and empathetic communication, ensuring patient dignity and safety in mental health support.
Overview
17
17
years of professional experience
Work History
Psychiatric Technician
Cal Staffing Agency
03.2021 - Current
- Improved patient well-being with development and implementation of individualized care plans.
- Assisted in coordination of care with psychiatrists, ensuring holistic approach to patient treatment.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Psychiatric Technician
Sheroton Staffing Agency
05.2010 - 12.2020
- Reduced incidents of self-harm by establishing a safe and therapeutic environment for patients.
- Promoted healthy lifestyle choices through educational materials focused on exercise, nutrition, sleep hygiene, stress management techniques and substance abuse prevention strategies.
- Improved patient outcomes by collaborating closely with psychiatrists to review treatment plans regularly.
- Coordinated discharge planning processes that ensured seamless integration back into community life upon release from psychiatric facilities.
- Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
- Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
Psychiatric Technician
Spring Branch Medical Center
03.2008 - 03.2010
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Rounding and charting on patients every 15 minutes, doing patients vital signs, and helping them with ADLs
- working closely with nurses and doctors to provide good and safe patient care
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Education
Civil Engineering
University of South AFRICA
South Africa11-2008
Skills
- Clinical documentation
- Developmental disabilities support
- De-escalation techniques
- Incident reporting
- Vital signs documentation
- Behavioral management
- Suicide prevention
- Emergency response
- Behavior monitoring
- Patient assessment
- Mental health support
- Direct patient care
- Activity planning
- Recovery-oriented care
- Care team collaboration
Timeline
Psychiatric Technician
Cal Staffing Agency
03.2021 - Current
Psychiatric Technician
Sheroton Staffing Agency
05.2010 - 12.2020
Psychiatric Technician
Spring Branch Medical Center
03.2008 - 03.2010
Civil Engineering
University of South AFRICA
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