Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Geetha bujala

Saint Louis,MI

Summary

I am seeking a position where I can utilize my knowledge, Communication Skills, Abilities by being flexible, Resourceful, Innovative that offers professional Growth along with organization.

Overview

4
4
years of professional experience

Work History

Team Leader - Project Management

Red. Health
10.2022 - 07.2023
  • Participated in cross-functional team-building activities
  • Optimized customer support by establishing collaborative service environment
  • Initiated timely responses to emails, voicemails and written
  • Mentored and guided employees to foster proper completion of assigned duties
  • Reported regularly to managers on project budget, progress and technical problems.
  • We implemented new working processes to deliver multiple improvements.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Senior Associate

Airbnb
India
12.2021 - 09.2022
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances
  • Tracked down hard-to-find merchandise at diverse locations
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Promptly addressed concerns, complaints and inquiries to meet customer satisfaction
  • Supported exchange of feedback and communication between management and associates.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

Airhostess

Indigo Airlines
India
01.2019 - 11.2021
  • Involved in both International & Domestic operations like:
  • Interaction with customers in calls for ticket booking (Reservations, check-in counters, boarding gates) Worked as customer-centric employee
  • Handled team in absence of leads
  • Monitoring the new team member for coordination
  • Good attention to detail and a consistent approach toward customers by understanding their needs
  • Conducting training for the new joining staff
  • Comfortable working across multiple departments
  • Active team player and multi-tasker
  • ACHIEVEMENT:
  • Promoted as a Customer service executive
  • Many internal appreciations
  • Best employee award

Education

NAME -

Masters -

Webster University
St Louis, MO

BSC. - Good Communication

Osmania University
2022

BIPC - undefined

Sri Akash Junior college
2019

10th - undefined

Brilliant Grammar High school
2017

Skills

  • Best Practices and
  • Methodologies
  • Financial Management
  • Corporate Partnerships
  • Mergers and Acquisitions
  • Workforce Scheduling
  • Business Process Re-Engineering

Languages

English
Full Professional

Timeline

Team Leader - Project Management

Red. Health
10.2022 - 07.2023

Senior Associate

Airbnb
12.2021 - 09.2022

Airhostess

Indigo Airlines
01.2019 - 11.2021

NAME -

Masters -

Webster University

BSC. - Good Communication

Osmania University

BIPC - undefined

Sri Akash Junior college

10th - undefined

Brilliant Grammar High school

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    <ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health

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Geetha bujala