Geetha bujala
Saint Louis,MI
Summary
I am seeking a position where I can utilize my knowledge, Communication Skills, Abilities by being flexible, Resourceful, Innovative that offers professional Growth along with organization.
Overview
4
4
years of professional experience
Work History
Team Leader - Project Management
Red. Health
10.2022 - 07.2023
- Participated in cross-functional team-building activities
- Optimized customer support by establishing collaborative service environment
- Initiated timely responses to emails, voicemails and written
- Mentored and guided employees to foster proper completion of assigned duties
- Reported regularly to managers on project budget, progress and technical problems.
- We implemented new working processes to deliver multiple improvements.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
Senior Associate
Airbnb
12.2021 - 09.2022
- Educated clients on account services and resolved client inquiries regarding statement information and account balances
- Tracked down hard-to-find merchandise at diverse locations
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Promptly addressed concerns, complaints and inquiries to meet customer satisfaction
- Supported exchange of feedback and communication between management and associates.
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Airhostess
Indigo Airlines
01.2019 - 11.2021
- Involved in both International & Domestic operations like:
- Interaction with customers in calls for ticket booking (Reservations, check-in counters, boarding gates) Worked as customer-centric employee
- Handled team in absence of leads
- Monitoring the new team member for coordination
- Good attention to detail and a consistent approach toward customers by understanding their needs
- Conducting training for the new joining staff
- Comfortable working across multiple departments
- Active team player and multi-tasker
- ACHIEVEMENT:
- Promoted as a Customer service executive
- Many internal appreciations
- Best employee award
Education
NAME -
Masters -
Webster University
St Louis, MOBSC. - Good Communication
Osmania University
2022
BIPC - undefined
Sri Akash Junior college
2019
10th - undefined
Brilliant Grammar High school
2017
Skills
- Best Practices and
- Methodologies
- Financial Management
- Corporate Partnerships
- Mergers and Acquisitions
- Workforce Scheduling
- Business Process Re-Engineering
Languages
English
Full Professional
Timeline
Team Leader - Project Management
Red. Health
10.2022 - 07.2023
Senior Associate
Airbnb
12.2021 - 09.2022
Airhostess
Indigo Airlines
01.2019 - 11.2021
NAME -
Masters -
Webster University
BSC. - Good Communication
Osmania University
BIPC - undefined
Sri Akash Junior college
10th - undefined
Brilliant Grammar High school
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