BUKET OZCAN
Cliffside Park,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
Manager
United Golden Eagles, Inc.
6 2020 - Current
- Recruited and trained 70% of the sales department
- Scheduled and assigned daily work and target goals for sales associates
- Providing an exceptional in store experience for customers
- Manage to reduce inventory levels and helped to decrease on lost profit
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Operations Manager
Trimland, Inc.
06.2019 - 06.2020
- Enhanced employee management by developing schedules, tracking time and administering payroll
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Supervised operations team to support operational excellence and excellent customer service
Assistant Sales Manager
Bath & Body Works
02.2011 - 02.2012
Sales Manager
Solarex
06.2010 - 10.2010
Assistant Sales Manager
Lush Fresh Handmade Cosmetics
03.2009 - 05.2010
Education
Masters of Business Administration - General Management
New York Institute of Technology
09.2017 - 5 2019
Bachelor of Science - Journalism
Marmara University
09.2006 - 2 2012
Skills
- Proficient in Microsoft Office
- Scheduling and Time Management
- Budgeting
- Planning and Organization
- Hiring and Training
- Tableau
- Employee Coaching and Mentoring
- Salesforce CRM
- Team Leadership
- Effective Communication
Certification
NJ Real Estate Salesperson
Timeline
NJ Real Estate Salesperson
05-2024
Assistant Operations Manager
Trimland, Inc.
06.2019 - 06.2020
Masters of Business Administration - General Management
New York Institute of Technology
09.2017 - 5 2019
Assistant Sales Manager
Bath & Body Works
02.2011 - 02.2012
Sales Manager
Solarex
06.2010 - 10.2010
Assistant Sales Manager
Lush Fresh Handmade Cosmetics
03.2009 - 05.2010
Bachelor of Science - Journalism
Marmara University
09.2006 - 2 2012
Manager
United Golden Eagles, Inc.
6 2020 - Current