Summary
Overview
Work History
Education
Skills
Timeline
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Bukola Ajao

Atlanta,GEORGIA

Summary

Accomplished Store Manager with more than 5 years working in the retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating a positive working environment. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

9
9
years of professional experience

Work History

Kiehl's Store Manager

Hudson Group
08.2018 - Current
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Kiehl's Supervisor

Hudson Group
08.2015 - 08.2018
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Education

Associate of Science - Business Administration

Atlanta Metropolitan State College
Atlanta, GA
2023

Skills

  • Customer Service Management
  • Store Merchandising
  • Employee Training
  • Team Development
  • Retail Inventory Management
  • Operations Management
  • Sales Expertise
  • Performance Reviews
  • Problem-Solving
  • Staff Training and Development

Timeline

Kiehl's Store Manager

Hudson Group
08.2018 - Current

Kiehl's Supervisor

Hudson Group
08.2015 - 08.2018

Associate of Science - Business Administration

Atlanta Metropolitan State College

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Bukola Ajao