BULLEH E. MASSAQUOI
Apple Valley,MN
Summary
Dedicated Mental Health Practitioner with 7 years of experience delivering high-quality, client-centered care. Skilled in conducting comprehensive assessments, developing individualized treatment plans, and implementing therapeutic interventions with compassion and professionalism. Proven ability to collaborate effectively with multidisciplinary treatment teams and coordinate referrals to support positive client outcomes. Highly detail-oriented with a strong commitment to safety, crisis response, and adherence to emergency protocols.
Overview
11
11
years of professional experience
Work History
Mental Health Practitioner
SpringPath Mental Health Services
07.2024 - Current
- Maintains professional, ethical, and collaborative conduct in all work settings
- Participates effectively in both independent and team-based work
- Completes comprehensive rehabilitation planning across living, learning, working, social, and recovery domains
- Conducts and reviews assessments related to mental health, safety, functioning, daily living skills, substance use, and vocational needs
- Summarizes assessment findings and develops individualized treatment and rehabilitation plans
- Implements, monitors, and adjusts treatment interventions to support progress and stability
- Utilizes de-escalation strategies to prevent and manage crises at the lowest level possible
- Oversees client finances, housing supports, and medication monitoring as assigned
- Supports transitions, recovery planning, and continuity of care
- Maintains accurate, timely documentation including progress notes, crisis plans, incident reports, and discharge summaries
- Ensures compliance with HIPAA, data privacy, licensing, and safety standards
- Communicates clearly in written and verbal formats with clients and care teams
- Participates in on-call rotation and responds to urgent situations as required
- Engages in supervision, training, and ongoing professional development
- Conducted group therapy sessions focused on topics such as stress management, coping skills, and interpersonal relationships to foster a supportive community environment.
- Reduced hospital readmission rates through consistent monitoring, follow-up appointments, and effective communication with interdisciplinary teams.
- Served as a resource for colleagues by providing consultation and support on complex cases, promoting a collaborative work environment.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health care.
- Followed safety protocols and emergency procedures.
- Provided clients with recommendations to community resources.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
Chemical and Mental Health Case Manager
Avivo
04.2018 - 07.2024
- Provide outreach (incoming / outgoing) and education to clients who need mental and / or chemical healthcare clinical service.
- Provide comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Partner with clients directly (in-person/virtual meetings) to coordinate and educate on individual and family goal plans for improvement in personal and family functioning.
- Assess, evaluate, and identify client situations crucial for care coordination to minimize risks.
- Collaborate and coordinate with County workers and Mental Health professionals as a liaison on behalf of clients' stability.
- Refer clients to services and resources including but not limited to: mental, chemical and physical health.
- Complete documentation / correspondence and follow-up as needed.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Direct Support Professional
Options Residential
05.2015 - 04.2018
- Provide support to clients by assisting in the development and implementation of all support plans.
- Assist clients in achieving their personal goals and desires, providing interaction and choices for activities that support a meaningful day.
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Consulted with different healthcare disciplines to offer important mental health support to clients.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Reported and/or documents routine and unusual events including completing daily logs, accident reports, outcome data sheets, etc.
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Worked to improve and enhance patient lives through effective and compassionate care.
Education
Bachelor of Social Work -
Augsburg University
Minneapolis, MN05.2018
Associates Degree - undefined
Inver Hills Community College
Inver Grove Heights, MN01.2016
Skills
- Acute & Chronic Healthcare
- Service coordination
- Program evaluation & crisis intervention
- Clinical documentation
- Case management proficiency
- Treatment planning
- Interpersonal and communication skills
- Mental health care
- Skilled in intake interviewing
- Adept at treatment and discharge planning
- Computer skills including MS Office (Word, Excel, PowerPoint, Outlook)
- Motivational interviewing
- Mental health assessments
Timeline
Mental Health Practitioner
SpringPath Mental Health Services
07.2024 - Current
Chemical and Mental Health Case Manager
Avivo
04.2018 - 07.2024
Direct Support Professional
Options Residential
05.2015 - 04.2018
Associates Degree - undefined
Inver Hills Community College
Bachelor of Social Work -
Augsburg University