Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Bullock

Madison,MS

Summary

Dynamic professional equipped with strong problem-solving abilities, a commitment to continuous learning, and exceptional communication skills. Poised to drive team success and deliver positive outcomes while tackling new challenges with dedication and enthusiasm. Highly disciplined and results-oriented, with proven expertise in emergency response, crisis management, and meticulous documentation. Demonstrates exceptional leadership and teamwork capabilities, alongside a track record of critical thinking, rapid decision-making, and effective communication in high-stakes environments. Prepared to leverage this comprehensive skill set in a challenging new career opportunity.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Professional Firefighter

Ridgeland Fire Department
05.2023 - Current
  • Led firefighting operations during emergency incidents, ensuring safety and effective response strategies.
  • Conducted fire inspections to identify hazards, enhancing community safety awareness and prevention measures.
  • Managed equipment maintenance schedules, ensuring readiness of firefighting tools and vehicles at all times.
  • Advanced firefighting skills through continuous professional development, attending workshops and conferences relevant to the field.
  • Enhanced community safety by responding to various emergency situations, including fires, medical emergencies, and hazardous materials incidents.
  • Supported fellow firefighters during high-pressure situations by maintaining clear communication channels and offering necessary guidance when needed.
  • Efficiently extinguished structural fires using specialized tools and equipment designed for specific types of blazes.
  • Provided life-saving medical assistance by administering CPR or First Aid until paramedics arrived on scene.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Completed training to stay in peak physical fitness and handle challenging tasks.

Production Technician

Nissan North America, Inc.
12.2003 - 10.2021
  • Cultivated and managed relationships with internal and external partners to ensure seamless coordination of work plans and initiatives, including Professional Relations activities.
  • Managed and escalated inventory effectively through clear written and verbal communication to diverse audiences, including leadership.
  • Drove the professional growth and development of team members by identifying and addressing advocate coaching opportunities.
  • Analyzed internal and external data to identify key trends and insights and ensured consistent adherence to unit metrics.
  • Collaborated closely with business partners to strengthen relationships with providers and large health systems.
  • Arkansas, Mississippi Markets
  • Managed cross-functional teams to ensure alignment with organizational goals and objectives.
  • Facilitated training programs for staff, fostering professional development and performance improvement.
  • Conducted quality checks on products to maintain high standards of safety and reliability.
  • Collaborated with team members to troubleshoot equipment issues and implement solutions.
  • Operated and maintained production machinery to ensure efficient workflow.
  • Documented production data accurately to support compliance with industry regulations and standards.
  • Monitored processes to identify and resolve operational issues, showcasing an analytical approach to problem-solving.
  • Recorded daily production data and operational information, ensuring precise and consistent documentation.
  • Enforced strict operational and safety procedures in a dynamic, high-volume environment.
  • Performed regular quality checks and assurance to ensure vehicles met all company standards.

Assistant Manager

Exxon Gas Station
12.2001 - 12.2003
  • Owned the logistics planning and execution of educational events annually for healthcare providers (HCPs), ensuring a seamless customer experience for clinicians.
  • Secured and managed faculty speakers and presenters, including honoraria payments and expense reconciliation, to enhance the value of events.
  • Developed and implemented comprehensive education strategies to fulfill contractual obligations and facilitated CEU/CME programs for clinicians and external stakeholders.
  • Managed and tracked program budgets and reconciled expenses, generating regular reports to monitor event activity and effectiveness.
  • Identified areas for improvement in provider satisfaction through regular surveys and feedback sessions.
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored new staff, fostering a collaborative team environment.
  • Coordinated staff schedules, ensuring optimal coverage during peak hours for improved service delivery.
  • Implemented promotional strategies, enhancing customer engagement and driving sales growth.
  • Resolved customer complaints effectively, maintaining high satisfaction levels and loyalty.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Managed customer inquiries and resolved complaints, utilizing strong communication and problem-solving skills.
  • Maintained precise sales records and documented operational procedures to enhance business efficiency.
  • Grew sales for both gas and Pennzoil Oil Change services, demonstrating effective sales and customer service skills.

Education

Bachelor of Arts - Criminal Justice

University of Southern Mississippi
Hattiesburg, MS
12-2001

Associate of Arts - General Studies

Hinds Community College
Raymond, MS
12-1999

Skills

  • Emergency & Crisis Management: Skilled in stress management, risk assessment, and maintaining composure in high-pressure situations
  • Problem-Solving & Decision-Making: Proven ability to analyze complex situations and make rapid, sound decisions
  • Operational Proficiency: Expertise in equipment operation, preventative maintenance, and maintaining detailed operational records
  • Interpersonal & Teamwork: Strong skills in team leadership, conflict resolution, and inter-agency collaboration
  • Communication & Documentation: Excellent at preparing detailed, accurate reports and communicating effectively with diverse stakeholders
  • Sales & Customer Service: Experienced in growing sales and resolving customer inquiries and complaints

Certification

  • EMT - Emergency Medical Technician
  • First Aid/CPR Certified

Timeline

Professional Firefighter

Ridgeland Fire Department
05.2023 - Current

Production Technician

Nissan North America, Inc.
12.2003 - 10.2021

Assistant Manager

Exxon Gas Station
12.2001 - 12.2003

Bachelor of Arts - Criminal Justice

University of Southern Mississippi

Associate of Arts - General Studies

Hinds Community College

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