I’m a bilingual (English and Albanian) professional with a strong background in customer service, scheduling, content creation, and administrative support. In my previous roles, I’ve developed excellent communication and problem-solving skills, along with a natural ability to stay calm and empathetic under pressure. I’m highly organized, detail-oriented, and tech-savvy, with experience using CRM systems and digital tools to track client interactions and manage documentation.
I’m excited about the opportunity to join JV Telesales because of its flexible remote environment, growth-oriented culture, and commitment to delivering top-notch customer service. I take pride in guiding clients through complex processes with clarity and care, and I’m confident in my ability to contribute to a smooth and supportive claims experience for your customers.