Results-oriented professional with expertise in operational excellence and customer service. Demonstrated success in facilitating workshops on stress management and problem-solving, leading to enhanced team performance. Skilled in developing operational procedures and maintaining high standards in service delivery.
Overview
4
4
years of professional experience
Work History
Ops (contract)
ECNL
Richmond, North Carolina
06.2023 - Current
Facilitated workshops that addressed topics such as managing stress, problem solving, decision making, and goal setting.
Team managing
Operations Supervisor
NC Fusion Soccer Club
Greensboro, North Carolina
06.2022 - Current
Supervised daily operations for youth soccer programs and events.
Managed equipment inventory, ensuring timely availability for practices and games.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Head Painter of Greensboro and Winston Triad
Facility Maintenance
Head of tournament
Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Electrician
Volt’s Electric LLC
Randleman, North Carolina
06.2025 - 05.2026
Installed electrical systems in residential and commercial buildings.
Diagnosed and repaired electrical faults and issues efficiently.
Maintained tools and equipment for optimal performance and safety.
Pulled conduit and cable through walls, ceilings, and underground runs
Followed NEC code and jobsite safety rules on every assignment
Education
Associate in Science (A.S.) - Electrical System Technology
Guilford Technical Community College
Greensboro, North Carolina
12-2024
Skills
Operational excellence
Standard operating procedures
Problem-solving
Maintenance planning
Strategic planning
Goal setting
Electrical installation
Timeline
Electrician
Volt’s Electric LLC
06.2025 - 05.2026
Ops (contract)
ECNL
06.2023 - Current
Operations Supervisor
NC Fusion Soccer Club
06.2022 - Current
Associate in Science (A.S.) - Electrical System Technology