Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bumjin Kim

Gaithersburg,US

Summary

Resourceful [Type] Manager able to handle fast-paced [Industry] demands while keeping operations in line with regulatory requirements. Focused on exceeding profitability targets through skilled management of available personnel and inventory resources. Expert in identifying and capitalizing on business opportunities. Diligent [Job Title] successful at keeping employees focused on performing well with hands-on management of day-to-day activities and special projects. Accomplished in translating high-level directives into actionable front-line policies and achieving consistent results. Strong track record of keeping costs low. Talented [Job Title] skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Motivated [Job Title] skilled at meeting customer needs with expert [Type] support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Manager

Giant Foods
Rockville, MD
07.2019 - Current
  • Helped senior managers run smooth operations by independently handling day-to-day requirements
  • Coordinated employee schedules to provide adequate coverage according to business demands
  • Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
  • Increased revenue by collaborating with upper management to develop, implement, and monitor business improvements
  • Reviewed consumer trends and leveraged findings to forecast sales and inform purchasing requirements
  • Maintained operational performance by skillfully handling opening and closing tasks
  • Reduced corporate costs by addressing shrinkage, employee turnover, and vendor pricing
  • Managed daily workloads by organizing effective schedules and delegating tasks
  • Maximized employee performance with effective training and close mentoring
  • Met customer demands by tracking market changes and adapting strategies to match
  • Directed daily store operations, including staff management, task delegation, merchandising, and customer service
  • Contributed to effective decision-making with detailed reports on daily operations
  • Eliminated resource waste through effective monitoring and improved controls
  • Kept all paperwork current and compliant with internal standards and legal requirements
  • Oversaw employee training and all staff management tasks.

Assistant Front End Manager

Harris Teeter
Potomac, MD
07.2018 - 07.2019
  • Improved revenue consistently, establishing clear goals and coaching employees to enhance performance
  • Optimized front end operations by setting and improving schedules and workflows
  • Controlled risk by preparing drawers, counting totals, and resolving discrepancies
  • Managed team of cashiers, overseeing performance and promptly handling escalated issues
  • Maintained store readiness with smooth completion of opening and closing tasks
  • Coached cashiers, courtesy clerks, and self-checkout attendants on engagement, check-out procedures, and best practices
  • Served customers by processing returns and exchanges, as well as helping individuals locate desired products
  • Boosted team productivity by keeping front end stocked, clean, and ready for customer demands
  • Modeled exceptional customer service and engagement behaviors
  • Kept service consistent by coordinating breaks and monitoring customer levels, pulling in extra team members to handle overflow
  • Improved staff performance through continuous monitoring and training updates
  • Prepared thorough reports based on skilled compilation and distillation of related data
  • Covered daily office workloads through effective staffing and resource coordination.

Closing Manager

Giant Foods
Rockville, MD
06.2016 - 07.2018
  • I am one of the main managers, and the night manager, at Giant Foods supermarket in Rockville, MD
  • I am responsible for managing the activities of 10-15 employees, most of whom are cashiers and customer service employees, on a daily basis
  • As Closing Manager I am in charge of evening operations for the entire store to make sure that everything is running smoothly and my role is to ensure customer satisfaction
  • I am responsible for all store money receipts and to make sure that the money is properly counted and secured in the store safe
  • I also complete various types of paperwork as required by the manager's position
  • I type reports at about 100-150 words per minute.

Supervisor

Uber
Washington, DC
11.2014 - 01.2016

Driver

Navy Exchange
Bethesda, MD
11.2013 - 11.2014
  • My job as an Uber driver was to provide a professional and safe ride to my clients
  • I drove for numerous clients every week to get them safely to their destination
  • I hold a high driver rating of 4.8 out of 5.0 for my professionalism, courtesy and for being a safe and cautious driver
  • Sometimes a difficult situation with a customer required me to use my good inter-personal skills to calmly handle the situation
  • For example, I have driven hundreds of clients who were impaired from excess alcohol consumption and I had to deal with them in a professional manner and without getting upset by their behavior
  • In this way, I prevented them from having an accident or traffic violations for Driving Under the Influence (DUI)
  • I am one of the best drivers Uber had to offer
  • I did not have a supervisor whose name that I can provide for reference.

Sales Clerk/ Personal Services Representative

Quantell, TMO
Grantsville, MD
08.2013 - 11.2013
  • I worked as a cashier in the Navy Exchange in Bethesda, MD; my duties were to ensure that all customers, who were all military members and veterans, and their dependents were completely satisfied with their shopping experience
  • I checked out all the items they purchased while providing excellent customer service
  • This position required a precise accounting of the money in my cash register and reconciling the money with the sales receipts at the end of my shift
  • In this position I was regarded as an excellent employee and a hard worker by my superiors and have been commended on the quality of my service many times
  • As a U.S
  • Military veteran I feel a sense of pride working for the military and the government, and I take satisfaction in providing the best service that I possibly can to each of my customers
  • I did receive a certificate of appreciation for working extremely hard and efficiently during our inventory accounting tasking in the month of February
  • After six months as cashier I was promoted to the position of Personalized Services Representative where I was responsible for handling customer's dry cleaning services-- I handled the dry cleaning operations and was responsible for ensuring that the customer's needs were met and that they received the proper care
  • I also was required to stock shelves on a regular basis.

Supervisor

Wegmans
Fairfax, VA
03.2006 - 08.2013
  • Salary: 13.50 USD Per Year Hours per week: 32 Helping Hands employee Duties, Accomplishments and Related Skills: Helping Hands is a service that Wegmans provides to its customers to assist them with transport and loading of groceries and other items into their car
  • My role was to assist the customers, ensure that carts are collected and available and generally create a safe environment in the parking area
  • This was considered a stepping stone to a higher position in the store
  • I took pride in giving good customer service and frequently received compliments from store customers.

Product Coordinator

United States Air Force
Dover, DE
06.2008 - 11.2011
  • Hours per week: 45 Transportation Management Operations (TMO) Warehouse, Duties, Accomplishments and Related Skills: As TMO Warehouse Product Coordintor I had responsibility for using the DPS ( Defense Property System) for counseling, shipment management (inbound/outbound), and quality control functions
  • My job required that I counsel members with regard to Joint Federal Travel Regulations (JFTR), Joint Travel Regulations (JTR) and other Department of Defense (DOD) regulation entitlements
  • I worked with customers ensuring all members coming into and out of Dover AFB were receiving proper paperwork and guidance for the arrangement of all shipments, such as Personal Property Movement ( PPM), Household Goods ( HHG) and Non-temporary Storage (NTS)
  • In the position of Warehouse, , in which I have almost 4 years of experience, including as forklift operator
  • The duties included transport and loading of palletized cargo using a forklift to load from transport vehicles to the warehouse
  • I also had to perform warehouse inventory and enter data into the DPS computer system
  • While assigned to Ali a Salem, Kuwait Air Base for seven months my duties consisted of making travel arrangements for troops returning to CONUS
  • I was responsible for all travel arrangements for military personnel assigned to me
  • I was part of the team that won 'Best Base' of the year award
  • Due to my outstanding performance I was promoted to Airman First Class in 2009
  • I have good computer and typing skills; and I was also licensed as a forklift operator
  • I was a reliable and hard-working warehouse operator committed to getting the job done as quickly, efficiently, and safely as possible
  • I worked with 15 other warehouse workers, and as a team we demonstrated a strong work ethic
  • I have 3+ years of hands-on cargo transport, forklift, warehouse and travel experience in the.

Education

Massanutten Military Academy, or equivalent
Woodstock, WV

Montgomery College
Rockville, MD

Skills

  • Employee training
  • Performance improvement
  • Quality assurance
  • Coordination
  • Public speaking
  • Microsoft Word
  • Receiving Supplies
  • Company Policies
  • Clean And Professional
  • Quality Checks
  • Scheduling

Certification

  • Spoken Korean, Advanced
  • Written Korean, Intermediate
  • Read Korean, Intermediate
  • English, Advanced

References

  • Robert Scribner, United States Air Force, supervisor, 2107283977
  • Jon King, 865-438-7401
  • Maria Richardson, 3017767545

Timeline

Assistant Manager

Giant Foods
07.2019 - Current

Assistant Front End Manager

Harris Teeter
07.2018 - 07.2019

Closing Manager

Giant Foods
06.2016 - 07.2018

Supervisor

Uber
11.2014 - 01.2016

Driver

Navy Exchange
11.2013 - 11.2014

Sales Clerk/ Personal Services Representative

Quantell, TMO
08.2013 - 11.2013

Product Coordinator

United States Air Force
06.2008 - 11.2011

Supervisor

Wegmans
03.2006 - 08.2013

Massanutten Military Academy, or equivalent

Montgomery College

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