Burcu Yildiz

• Enhanced client mental health support through effective crisis intervention sessions.
• Implemented individualized safety plans to address unique client needs successfully.
• Strengthened service delivery by collaborating with multidisciplinary teams on client strategies.
• Trained new counselors on effective crisis management protocols and best practices.
• Maintained composure in high-stress situations, supporting clients and team members alike.

Conducted clinical lab testing, ensuring independent judgment and maintaining high responsibility standards.

Managed equipment upkeep, records, and executed quality assurance for testing accuracy.

Reviewed, validated, and released comprehensive test results with precision.

Identified and rectified issues impacting test performance, ensuring prompt resolution.

Performed quality assurance audits on laboratory temperature and reagent monitoring.

Executed monthly safety checklists, ensuring hazardous materials are labeled and risks reported.

Analyzed specimens using standardized operating procedures for accurate diagnostics.

Utilized ABSciex and Ascent Indigo for data analysis and editing tasks.

Implemented CLIA, HIPAA, OSHA adherence, documenting quality control and instrument maintenance.

Maintained comprehensive records of on-site testing and department presentation.

Programmed and maintained Thermo Fisher Prelude LCMS, resolving instrumental issues.

Operated Hamilton ALLSTAR for lab tests, including PCR Covid-19 and women's health.

Ran toxicology assessments using LCMS/MS Agilent, Thermo Fisher, and ABSciex.

Proactively engaged in continuous process enhancement to uphold laboratory standards.

• Reduced errors by 20% through developing quality compliance SOPs for efficiency.
• Enhanced operational performance by implementing quality assurance programs and ensuring compliance.
• Led cGMP training program, boosting staff knowledge and regulatory compliance adherence.
• Performed AU 480 and LC/MS/MS maintenance and troubleshooting to ensure optimal operations.
• Assisted with calibration and quality control, enhancing efficiency and accuracy.
• Organized specimen logs and paperwork, improving documentation system efficiency.
• Operated advanced laboratory equipment, ensuring optimal performance and maintenance.
• Trained and assessed new technicians for competency in independent work.
• Implemented control measures, developed SOPs, and ensured regulatory compliance.