Burena Morris

• Co-Founder/COO of new innovative financial and mortgage company committed to helping underserved communities of America.

Directing Operations and Policies:

• Actively manage and enforce company policies and procedures for streamlined operations.
• Develop and implement policy manuals, guidelines, and business structure for efficient business startup.

Innovative Product Development:

• Lead the development and design of innovative financial products and services aimed at aiding underserved communities.
• Spearhead the creation of the company's website and social media platforms at www.ihaveadreamhome.gold

Strategic Financial Management:

• Oversee financial aspects, including investment packages, financial projections, proforma, and business plan development.
• Implement branding strategies, oversee ongoing social media campaigns, and handle advertising and video production to enhance market presence.

Founder and CEO of a virtual business platform that actively offers a range of administrative/executive and back-office services to diverse industries. SBS functions as a proactive virtual assistant catering to private sector entrepreneurs, startups, and businesses of all sizes.

• Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision making.
• Assisted sales team members in developing customer relationships, and building customer loyalty.
• Coordinated with other departments to provide smooth execution of sales initiatives.
• Actively managed 50 sales representatives resulting in consistently above-average sales.
• Took the initiative to ensure security clearance for sensitive credit card information, safeguarding customer data effectively.

• Provided comprehensive support to staff of 150 as Personal Assistant, aiding Director, staff, and lower-level administrators
• Managed product development, delivery, while support executive team and CEO
• Streamlined administrative processes by assisting Regional Sales Managers and field representatives in logistics
• Facilitated regional sales meetings, corporate event planning, and actively managed daily expenses, payroll, and department budget tracking.
• Managed sensitive information discreetly, ensuring confidentiality and privacy while handling executive correspondence and communications
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
• Coordinated complex events such as conferences, workshops, and retreats for both internal stakeholders and external partners
• Used advanced software to prepare documents, reports, and presentations

• Actively provided personal assistance to CEO and comprehensive office support for top management in both front and back offices
• Took charge of managing 325 client trades for stockbrokers and actively wrote, designed, and distributed monthly newsletters to enhance communication and engagement.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
• Improved office efficiency by implementing new filing systems and document management processes
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
• Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth

• Collaborated with Director in actively managing department personnel, including field distribution managers
• Spearheaded development of electronic office reporting system, resulting in remarkable 55% reduction in errors.
• Updated and maintained confidential databases and records
• Wrote reports, executive summaries and newsletters
• Conducted research and analyzed data to provide detailed reports on various business topics
• Facilitated training and onboarding for incoming office staff
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
• Worked with senior management to initiate new projects and assist in various processes
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments
• Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
• Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data

• Actively assisted the Vice-President with the preparation of various bank de novo proposals, including filing legal correspondence to state and federal agencies
• Provided comprehensive briefing and assistance to clients and prospective clients in their investments, ensuring a high level of service and support
• Spearheaded new paperless systems, resulting in 58% enhanced production, 30% increase in revenues, and 20% increase in new clientele.

• Actively supported Marketing Supervisor by participating in off-site presentations and contributing to customer recruitment efforts
• Took charge of managing 3,000 daily outgoing company correspondence for home loans, ensuring efficient communication
• Additionally, conducted credit checks for collections and maintained company forms across departments.
• Collaborated with finance committee to establish procedures for money collection and recording
• Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants
• Reduced turnaround times for document request responses by creating a streamlined system for tracking borrower communications
• Analyzed credit reports to assess risk and determine applicants' ability to repay loans
• Maintained confidentiality of information related to receiving, recording and depositing of funds