Burgandy Robinson
Atlanta,GA
Summary
Overview
10
10
years of professional experience
Work History
Paraprofessional
Sutton Middle School
09.2021 - Current
- Oversee and troubleshoot student device issues school-wide
- Investigate, report, and log lost or stolen devices, following established protocols
- Communicate with parents about device-related concerns, ensuring clear procedures
- Collaborate with the IT department to ensure device functionality and address issues
- Assist with school-wide functions, including student registration and front office duties
- Manage a multi-line phone system, handling and transferring multiple calls
- Supported various school-wide functions, including assisting with student registration and front office assistance
- Substitute for teachers as needed.
Transactions Coordinator / Marketing Assistant (Part-Time)
Ruffin & Associates, LLP
09.2015 - Current
- Created individual marketing campaigns comprised of email blasts, direct mail postcards, and social media posts
- Managed staging, repairs, and cleaning crews
- Gathered and reported property showing feedback to sellers
- Managed data entry for the CRM and MLS listings
- Handled vendor invoicing and prepared profit and loss statements.
Partner
APM4 Trucking LLC
09.2019 - 01.2022
- Managed a fleet of two trucks, including dispatch, maintenance, compliance, and driver recruitment
- Led a team of four drivers, mechanics, and support staff, ensuring safety and performance
- Oversaw budgeting, forecasting, and profit analysis, boosting annual revenue
- Built client relationships and negotiated contracts
- Implemented fleet management software and GPS tracking for efficiency
- Developed strategic business plans to drive growth and optimize logistics.
Retail Sales Designer- Luxury Handbag
Nordstrom
03.2015 - 01.2020
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Expanded clientele base through targeted networking events and strategic partnerships within the industry.
- Increased customer satisfaction with personalized design consultations and followups.
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customers questions and request in a prompt and efficient manner.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security.
- Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment.
Education
Skills
- Organizational Skills: Efficient task and schedule management
- Leadership: Effective team management and motivation
- Technical Proficiency: Skilled in data management and software tools
- Problem-Solving: Proactive resolution of challenges
- Customer Service: Strong client relations and negotiation skills
- Attention to Detail: Precision in handling tasks and transactions
- Adaptability: Quick adjustment to changing needs
- Microsoft Office
- Google Suite
- Bright MLS
- Infinite Campus
- Incident IQ
- Top Producer CRM
- Geotab Fleet Management
Timeline
Paraprofessional
Sutton Middle School
09.2021 - Current
Partner
APM4 Trucking LLC
09.2019 - 01.2022
Transactions Coordinator / Marketing Assistant (Part-Time)
Ruffin & Associates, LLP
09.2015 - Current
Retail Sales Designer- Luxury Handbag
Nordstrom
03.2015 - 01.2020
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