Burgandy Robinson

Atlanta,GA

Overview

years of professional experience

Sutton Middle School

Atlanta, GA

09.2021 - Current

Oversee and troubleshoot student device issues school-wide
Investigate, report, and log lost or stolen devices, following established protocols
Communicate with parents about device-related concerns, ensuring clear procedures
Collaborate with the IT department to ensure device functionality and address issues
Assist with school-wide functions, including student registration and front office duties
Manage a multi-line phone system, handling and transferring multiple calls
Supported various school-wide functions, including assisting with student registration and front office assistance
Substitute for teachers as needed.

Ruffin & Associates, LLP

Chevy Chase, MD

09.2015 - Current

Created individual marketing campaigns comprised of email blasts, direct mail postcards, and social media posts
Managed staging, repairs, and cleaning crews
Gathered and reported property showing feedback to sellers
Managed data entry for the CRM and MLS listings
Handled vendor invoicing and prepared profit and loss statements.

APM4 Trucking LLC

Atlanta, GA

09.2019 - 01.2022

Managed a fleet of two trucks, including dispatch, maintenance, compliance, and driver recruitment
Led a team of four drivers, mechanics, and support staff, ensuring safety and performance
Oversaw budgeting, forecasting, and profit analysis, boosting annual revenue
Built client relationships and negotiated contracts
Implemented fleet management software and GPS tracking for efficiency
Developed strategic business plans to drive growth and optimize logistics.

Nordstrom

Arlington, VA

03.2015 - 01.2020

Developed strong relationships with clients, resulting in repeat business and referrals.
Expanded clientele base through targeted networking events and strategic partnerships within the industry.
Increased customer satisfaction with personalized design consultations and followups.
Recommended merchandise to customers based on their needs and preferences.
Responded to customers questions and request in a prompt and efficient manner.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security.
Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment.