Burgundy Price
Fort Wayne,IN
Overview
8
8
years of professional experience
Work History
Clinic Manager Trainer
Milan Laser Hair Removal
Fort Wayne, IN
03.2021 - Current
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Have experience using DocuSign, Slack, CoveredCare, PatientFi, Alpheon, and Synchrony Financing.
- Ensured that patient care standards were met by providing training and guidance to new Clinic Managers and staff.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Oversaw recruitment of new personnel for the company.
- Established relationships with key clients, while maintaining existing customer base.
- Conducted consultations with new clients, as well as talking with leads and getting them scheduled for consultations.
- Hits monthly KPIs and other goals within the clinic while managing a staff of 2 client specialists and 3 nurses.
Client Specialist
Milan Laser Hair Removal
Fort Wayne, IN
01.2019 - Current
- Established and effectively maintained productive customer relationships.
- Welcomed visitors, answered phone calls and responded to online customer inquiries.
- Researched and adequately resolved client questions and issues.
- Effectively communicated with coworkers to maintain professional and customer oriented atmosphere.
- Lead front desk Client Specialists and Morning Huddles
- Assisted Clinic Manager in sales consultations
Technician
LightRx Face and Body
Fort Wayne, IN
01.2017 - 12.2019
- Educated clients on skin care procedures and products.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Performed laser vein therapy and laser hair removal procedures.
- Sold salon-exclusive skin care products and encouraged service upgrades.
Education
Esthetics
Ravenscroft Beauty College
Fort Wayne, IN06.2016
High School Diploma -
Woodlan High School
Woodburn, IN05.2014
Timeline
Clinic Manager Trainer
Milan Laser Hair Removal
03.2021 - Current
Client Specialist
Milan Laser Hair Removal
01.2019 - Current
Technician
LightRx Face and Body
01.2017 - 12.2019
Esthetics
Ravenscroft Beauty College
High School Diploma -
Woodlan High School