Burim Marke

• Manage the maintenance, inspection, and repair operations, including emergency response, for 472 stations and 23 yards that have fire suppression systems in NYC Transit stations and buildings
• Oversee Fire Suppression and OCC Facility Operations, including planning, labor relations, human resources, material management, and safety
• Leading a team of over 100 employees across multiple trades to achieve Facility Operation’s mission while collaborating with our union partners to ensure labor harmony
• Oversee the entire lifecycle of maintenance work orders within an Enterprise Asset Management system
• This includes not only creating, assigning, and tracking work orders but also ensuring their timely closure for all Facility Operation’s assets
• Lead the execution of scheduled maintenance tasks and equipment repairs, prioritizing safety throughout the process while optimizing efficiency to reduce downtime and enhance operational uptime
• Establish procedures and policies by collaborating with Senior Management and System Safety to define Facility Operations requirements, response plans, and work instructions
• Develop, propose, and manage contracts with external vendors and service providers
• Oversee all contractor activity related to facilities, ensuring compliance with applicable labor laws, safety procedures, quality control, and institutional policies
• Direct emergency response personnel and oversee on-site evaluations of emergency situations.
• Provide leadership to subordinates in planning and achieving operational goals.
• Serve as a delegate for the Chief Officer in their absence
• Act as an effective liaison and streamlined communication between NYC Transit and the Department of Environmental Protection.

· Spearheaded a dynamic team of over 80 employees fostering a collaborative and productive work environment between multiple trades and NYCT Departments.

· Oversaw the intricate processes of over 10,000 mandated inspections, installation, and repair of state-of-the-art fire suppression equipment which includes over 1600 pieces of equipment, ensuring operational excellence and safety standards were met.

· Developed and implemented comprehensive work procedures that prioritized safety protocols for the entire Transit Authority (including all stations and TA real estate), effectively minimizing risks and enhancing team efficiency.

· Generated daily activity reports, facilitating efficient plumbing operations.

· Strategically scheduled and planned track outages, optimizing work train usage.

· Executed precise workforce planning and supervision, ensuring proficient project execution.

· Provided seamless coordination, delegation, and on-field support during emergency conditions.

· Conducted in-depth investigations and compiled comprehensive reports for senior management.

· Managed administrative functions for the infrastructure subdivision, including training, payroll, human resource functions and office support.

· Maintained meticulous records of materials received, used, and held in stock.

· Served as a proficient liaison between NYC Transit and the Department of Environmental Protection.

· Led a high-performing team upwards of 24 employees dedicated to the installation, inspection, and meticulous repair of advanced fire suppression systems to ensure safety across the transit network.

· Actively responded to emergencies throughout the Transit Authority, demonstrating swift decision-making and coordination both on and off the Right of Way.

· Developed and maintained detailed preventive maintenance inspection schedules, enhancing the operational reliability of plumbing and fire suppression systems.

· Managed comprehensive records and documentation of plumbing and fire suppression activities, ensuring transparency and accountability.

· Provided strong leadership by strategically assigning tasks to skilled employees, fostering a collaborative and efficient work environment.

· Coordinated effectively with various trades and secured necessary permits to facilitate seamless project execution.

· Coordinated with other trades and procured necessary permits.

· Cultivated a spirit of cooperation among employees from diverse maintenance trades, promoting teamwork and enhancing overall productivity.

· Fostered cooperation among employees working with diverse maintenance trades.

· Produced daily activity reports for plumbing operations.

· Managed records of materials and supplies.

· Conducted thorough inspections on fire suppression systems.

· Expertly installed, altered, and repaired sprinkler, standpipe, and fire hydrant systems.

· Collaborated with the FDNY on sprinkler and standpipe hydrostatic testing.

· Mentored junior plumbers, sharing industry expertise to improve overall team performance.

· Maintained comprehensive records of inspections, repairs, and installations and uploaded into electronic database,

· Responsively addressed trouble calls via the 6-wire system.

· Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.