Burke Haley
Independence,KY
Summary
Accomplished telecom technician, electrician, supervisor and project manager with Proven record of success in applying technology to accomplish business objectives. Skilled troubleshooter, adept in defining and isolating equipment problems, evaluating customers' needs and implementing solutions. Proven ability to support sales by providing technical expertise. Communicate effectively with end-users at all levels of technical ability. Reputation for getting the job done accurately, safely and on time.
Overview
16
16
years of professional experience
Work History
Telecom Foreman/Electrician's Apprentice
Denier Electric Co
12.2017 - 03.2023
- Installation of Voice, Data, Coax and Fiber Optic cables in commercial, industrial and outdoor applications. Installation of Access Control wiring and hardware. Installation of camera's and wireless access points and associated hardware. Complete build-out of data centers and communication closets including: Assembly of enclosed and free standing data cabinets, Installation of overhead horizontal and vertical ladder rack, All grounding, bonding and electronic equipment installation Routine termination, fusion splicing and testing of fiber optic cables, loose tube, tight tube, single and multi-mode, Managing multiple crews and multiple projects simultaneously. In addition, responsible for finding and implementing on site solutions, locating, ordering and installing required equipment or hardware.
Field Service Technician
Cincinnati Bell Telephone ( Now AltaFiber )
10.2013 - 10.2017
- Installation of ADSL and 1FB circuits in residential, commercial and industrial applications. Installation of Cat 5 and Cat 6 wiring from point of demarcation to head end equipment. Central office identification and cross connect wiring to initiate circuit activation. Troubleshooting of outside plant and central office wiring and equipment to resolve technical problems. Responsible for ordering and maintaining stock at all times to insure having required material to fix almost any problem. Working off of step ladders, extension ladders, bucket trucks, gaffing poles and extensive use of hand and power tools. Strong customer satisfaction skills.
Project Manager
EUCS/Edgewood Electric
08.2007 - 09.2013
- Management of up to 100 full time telecom technicians installing voice, data and fiber optic networks for multiple sites simultaneously. Customers include: Ge, Northrup Grumman, Pepsi Cola, Mazak and Northern Kentucky University as well as many others. Implementing on-site solutions to resolve any and all technical, environmental and safety issues. Responsible for overall quality control and profitability on all projects as well as all safety training and certifications for all technicians. Also responsible for processing all invoices and submitting to billing.
Education
High School Diploma -
Boone County High School
Florence, KY06.1990
Skills
- Quality Control
- Customer Satisfaction
- Safety Awareness
- Time Management
- Troubleshooting
- Hand and Power Tools
- Balancing Multiple Projects
- Profitability
- Wiring Installation
- Telecommunications expert
- Telecommunication standards
- Telecommunication system proficiency
Timeline
Telecom Foreman/Electrician's Apprentice
Denier Electric Co
12.2017 - 03.2023
Field Service Technician
Cincinnati Bell Telephone ( Now AltaFiber )
10.2013 - 10.2017
Project Manager
EUCS/Edgewood Electric
08.2007 - 09.2013
High School Diploma -
Boone County High School
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