Burton Bogart
Albion,NY
Summary
Accomplished leader with a proven track record at Upstate Bottle Return, adept in business planning and operations oversight. Expert in enhancing employee relations and reducing costs by strategic initiatives, leading to maximized productivity. Skilled in fostering collaborations with partners, emphasizing cost control and staff training.
Overview
8
8
years of professional experience
Work History
Chief Operating Officer
Upstate Bottle Return
08.2021 - Current
- Advised subordinates on best practices based on intimate knowledge of every aspect of our business.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Represented organization at industry conferences and events.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw business-wide changes to modernize procedures and organization.
- Oversaw divisional marketing, advertising and new product development.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Directed technological improvements, reducing waste and business bottlenecks.
- Managed financial, operational and human resources to optimize business performance.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Initiated strategy to drive company growth and increase market share and profitability.
- Managed the acquisition, redesign, and retraining for new retail locations.
- Identified and rectified issues affecting multiple locations or districts.
- Assisted ownership with negotiating terms for franchisee's.
- Created and enforced policies on a company-wide level.
President
Upstate Bottle Return
03.2019 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Reduced operational costs through strategic cost management initiatives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Directly oversaw inflow and outflow of 50-70 million units per year.
- Successfully navigated the covid pandemic to keep all stores staffed, productive, profitable, and open for the entirety.
- Designed and oversaw the creation of new retail locations.
- Successfully navigated a highly competitive, high stress work environment/culture in order to advance, while being directly responsible for all of the stores and 50+ employees reporting to me.
District Manager
Upstate Bottle Return
05.2018 - 03.2019
- Supervised 8-10 retail locations, enforcing high-quality standards of operation.
- Tracked store spending and did bank runs to resupply all stores with funds to keep them operational.
- Oversaw store managers to ensure they were operating efficiently and meeting goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with team members to identify and address issues
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Developed strategies to draw business from competitors.
Store Manager
Upstate Bottle Return
04.2017 - 05.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products and our process.
- Scheduled inventory pickups to avoid running out of storage space.
- Interviewed, hired, trained, and scheduled new employees.
- Watched surveillance cameras to ensure accuracy while processing orders, investigate theft, and prioritize efficiency and profitability.
- Disciplined/corrected/fired problem employees
- Tracked store funds and did necessary bank runs to ensure the store had enough money to operate.
- Diagnosed bottlenecks and redesigned store layout/protocol to maximize efficiency.
- Provided excellent customer service and built up a loyal customer base.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Part-Time Helper
Upstate Bottle Return
03.2017 - 04.2017
- Assisted with processing inventory and tracking store finances.
- Followed supervisor instructions to complete tasks on time.
- Helped customers and processed retail transactions.
Education
High School Diploma -
Clyde-Savannah High School
Clyde, NY06.2008
Skills
- Business Planning
- Operations Oversight
- Employee and Customer Relations
- Production Efficiency
- Process Improvement
- Strategic Planning
- Compliance Management
- Planning and execution
- Logistics Management
- Executive Leadership
- Cross-Functional Collaboration
- Acquisition integration
Timeline
Chief Operating Officer
Upstate Bottle Return
08.2021 - Current
President
Upstate Bottle Return
03.2019 - Current
District Manager
Upstate Bottle Return
05.2018 - 03.2019
Store Manager
Upstate Bottle Return
04.2017 - 05.2018
Part-Time Helper
Upstate Bottle Return
03.2017 - 04.2017
High School Diploma -
Clyde-Savannah High School
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