• Utilized Apex Classes, Triggers, and Test Classes to implement robust business logic.
• Wrote optimized SOQL and SOSL queries to efficiently retrieve data from sObjects in Apex.
• Optimized relationship queries and DML operations to enhance performance and avoid governor limits.
• Utilized queueable, future methods, and batches for performance optimization and governor limit avoidance.
• Utilized Batch Apex and Scheduling to develop and implement a robust data archiving system.
• Implemented Salesforce integration with REST/SOAP API for third-party systems.
• Developed unit test classes and custom metadata to control Apex trigger behavior.
• Designed and implemented Flows, Workflows, and Approval Processes for opportunity and product management.
• Practiced agile management, participating in sprint reviews, daily Scrum meetings, and adhering to Agile practices of the organization.
• Designed and implemented enhancements such as Reports, Dashboards, and custom apps to increase user adoption by 20%.
• Managed issues, tracked progress using Jira, and collaborated with the team to meet project objectives.
• Created custom pages and embedded lightning components for different profiles.
• As an Analyst and Administrator, gathered requirements from business users, simplified solutions, and collaborated with developers to ensure functional specifications were understood while also working on VF pages and Apex classes.
• Maintained system metrics to track usage trends and data integrity.
• Worked on Apex classes to enhance and customize Salesforce solutions and analyzed information processing and computation needs to design Sales, Quoting, and Service solutions using structured analysis, data modeling, and information engineering techniques.
• Played a major role in CRM support issues, including security roles, record access, user accounts, team management, and SFDC access.
• Delivered rapid solutions to business and technical challenges by identifying and implementing application solutions and enhancements.
• Ensured data integrity by facilitating data cleansing through various means, including using native CRM tools and creating views/reports for business units
• Provided prompt and clear resolutions to technical and business issues.
• Used Data Loader and Demand Tools for bulk data loads and worked on CPQ configurations and user settings to help users fix related issues.
• Created Change Sets to implement new changes into the system, including those related to Workflows, Permission Sets, Custom Objects, and Visualforce pages.
Salesforce Certified Platform Developer I
Salesforce Certified Administrator (SCA)