Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Buse Gurocak

Buse Gurocak

Roslyn,VA

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant

RANDOLPH ADAMS GROUP
03.2023 - Current
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Secretary

GEORGETOWN CARPET
03.2021 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Front Desk Associate

DOYLE COLLECTION
09.2022 - 03.2023
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Hostess Trainer

SILVER DINER LLC
01.2020 - 03.2022
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Planned and executed promotions and special events in close collaboration with management.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Supervisor

PENTI
02.2017 - 06.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Sales Associate

Victoria Secret
01.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Arts - ART AND COMMUNICATION

YEDITEPE UNIVERSITY
TURKEY
06.2020

Skills

  • Business Correspondence
  • Calendar Management
  • Email Correspondence
  • Support Services

Certification

Forbes Training / 2023

Timeline

Assistant

RANDOLPH ADAMS GROUP
03.2023 - Current

Front Desk Associate

DOYLE COLLECTION
09.2022 - 03.2023

Secretary

GEORGETOWN CARPET
03.2021 - Current

Hostess Trainer

SILVER DINER LLC
01.2020 - 03.2022

Supervisor

PENTI
02.2017 - 06.2017

Sales Associate

Victoria Secret
01.2016 - 01.2017

Associate of Arts - ART AND COMMUNICATION

YEDITEPE UNIVERSITY

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Buse Gurocak