Bush Akleh
Colleyville,TX
Summary
Results-driven industry leader with extensive management expertise in staff training, performance evaluation, and continuous improvement. Proficient in financial reporting and ensuring budget adherence, consistently delivering on P&L evaluations to exceed targets. Strong focus on operational efficiency and team development aimed at fostering high-performance environments.
Overview
18
18
years of professional experience
Work History
Trainer / CRM Specialist
Disneyland Resort
Anaheim, CA
09.2023 - Current
- Conducted onboarding sessions to orientate new cast members about company policies and procedures.
- Explained goals and expectations required of trainees.
- Worked closely with front-end staff to assist customers.
General Manager
K1 Speed
Burbank, CA
05.2021 - 09.2023
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Recruited, trained and empowered employees to achieve KPI's.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed day-to-day operations of Cafe, including scheduling, budgeting, and inventory control.
General Manager
Fly High Adventure Parks
Altadena, CA
07.2020 - 05.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and maintenance.
- Designed sales and service strategies to improve revenue and retention.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Commercial Executive
WiLine Networks
Los Angeles, CA
10.2017 - 09.2019
- Established relationships with key customers through regular meetings, calls, emails.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Established ambitious goals for myself to promote achievement and surpass business targets.
District Manager
T-Mobile, Amtel LLC
Fort Worth, TX
04.2013 - 08.2017
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Organized promotional events in order to drive sales volume in the district's stores.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Identified and developed top talent to promote performance-oriented culture.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Professor
Fashion Institute of Design and Merchandising
Los Angeles, CA
06.2007 - 02.2013
- Mentored and motivated students to increase class participation.
- Evaluated student performance through tests, quizzes, and other assessments.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Associate of Arts - Business Administration
F.I.D.M.
Los Angeles, CA03-2001
Skills
- Customer service
- Sales strategies
- Employee training / Development
- Scheduling
- Team building
- Top talent recruiting, hiring, and retention
- Customer experiences
- Team player
Affiliations
- Leathersmith and Woodworker
Timeline
Trainer / CRM Specialist
Disneyland Resort
09.2023 - Current
General Manager
K1 Speed
05.2021 - 09.2023
General Manager
Fly High Adventure Parks
07.2020 - 05.2021
Commercial Executive
WiLine Networks
10.2017 - 09.2019
District Manager
T-Mobile, Amtel LLC
04.2013 - 08.2017
Professor
Fashion Institute of Design and Merchandising
06.2007 - 02.2013
Associate of Arts - Business Administration
F.I.D.M.
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