Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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BUSH DIAMOND

Lititz,PA

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management, communication, and multitasking abilities. Always willing to learn, adapt, and try new things.

Overview

5
5
years of professional experience

Work History

AUTOMOTIVE TECHNICIAN

Bennett Hyundai of Lebanon
06.2021 - 03.2024
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.

Parts Sales Associate

Advance Auto Parts
09.2020 - 06.2021
  • Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
  • Managed inventory efficiently, ensuring optimal levels of in-stock items and minimizing backorders.
  • Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
  • Collaborated with team members to consistently achieve and exceed monthly sales targets.
  • Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.

Warehouse Packer

Woodstream Corporation
06.2020 - 08.2020
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.

Host

La Piazza Of Lititz
09.2018 - 06.2020
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

AUTOMOTIVE TECHNICIAN -

Lancaster County Career And Technology Center
Lancaster, PA
01.2021

Warwick High School
Lititz, PA
01.2021

Skills

  • Quick Learner
  • System repairs
  • Customer Service
  • Calibration understanding
  • Vehicle Inspection
  • Preventive Maintenance
  • Engine Rebuilds
  • Team Collaboration
  • Flexible Schedule
  • Problem-Solving

Personal Information

  • Date of Birth: 04/01/02
  • Nationality: Asian

References

  • Pyet Soe, Assembly Worker at Woodstream, (717)538-7810
  • Angel Kenneth, Assembly Worker at Woodstream, (717)844-7019
  • Lukas Nittinger, Automotive Technician at Bennett Hyundai, (484)855-9301

Timeline

AUTOMOTIVE TECHNICIAN

Bennett Hyundai of Lebanon
06.2021 - 03.2024

Parts Sales Associate

Advance Auto Parts
09.2020 - 06.2021

Warehouse Packer

Woodstream Corporation
06.2020 - 08.2020

Host

La Piazza Of Lititz
09.2018 - 06.2020

AUTOMOTIVE TECHNICIAN -

Lancaster County Career And Technology Center

Warwick High School
BUSH DIAMOND