Bushra Mukhtiar
Triangle,VA
Summary
As a motivated student currently pursuing an Associate's degree in Information Technology and Cybersecurity at Northern Virginia Community College, I bring a fresh perspective and a genuine passion for learning. While I may not have extensive professional experience, my time as a Front Desk Receptionist has allowed me to develop essential skills in time management and customer service. Eager to expand my knowledge, I am a fast learner actively working towards my CompTIA Security Plus certification. Proficient in English, Urdu, Hindi, and Pashto, I am excited about the opportunity to contribute and grow in a professional environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Northern Virginia Community College
2023.10 - Current
- Handled students inquiries, answered questions, and resolved problems in a timely manner
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved students problems and complaints.
Front Desk Receptionist
Get auto deals
2021.08 - 2024.09
- Increased customer satisfaction by addressing and resolving complaints in a timely manner
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
- Assisted each customer to help locate a vehicle that fits their needs as well as payment or price range
- Finalized documentation for contracts, purchase receipts, vehicle registration and dealer files
- Educated customers on product and service offerings as well as sales processes, warranty requirements and service standards
- Made phone calls and made appointments for customers as well as gave them updates on promotional offers
Teacher's Assistant
Prince William County Public Schools
2024.08 - Current
- Maintained safety and security by overseeing students in recess environments.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Documented student progress and communicated with parents to keep informed.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Copied, organized and distributed classroom assignments or other paperwork.
- Handled class records for attendance, assignment grades and course participation scores.
Education
Associate's degree - Information Technology and Cybersecurity
Northern Virginia Community College
High school diploma - undefined
Mountain View High School
05.2023
Skills
- Time management
- Front Desk
- Customer service
- Fast learner
- Communication skills
- Microsoft excel
- Bilingual
- Sales
- Microsoft office
- Organizational skills
- Classroom Supervision
Certification
- CompTIA A+, Currently Pursuing
- Google IT Support Professional Certified, Currently Pursuing
- CompTIA Security+
Status: Currently Pursuing
Languages
English
Urdu
pashto
Timeline
Teacher's Assistant
Prince William County Public Schools
2024.08 - Current
Front Desk Receptionist
Northern Virginia Community College
2023.10 - Current
Front Desk Receptionist
Get auto deals
2021.08 - 2024.09
Associate's degree - Information Technology and Cybersecurity
Northern Virginia Community College
High school diploma - undefined
Mountain View High School
- CompTIA A+, Currently Pursuing
- Google IT Support Professional Certified, Currently Pursuing
- CompTIA Security+
Status: Currently Pursuing
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