Busi Banda
Austin
Summary
Detail-oriented and adaptable professional with experience in client-facing roles, office operations, and administrative analysis, transitioning into data analytics. Demonstrated strengths in organization, problem-solving, and effective communication developed through experience in the legal, insurance, and real estate sectors. Currently pursuing a Bachelor's degree in Cybersecurity and Information Assurance to enhance technical skills in data management and security. Proficient in Excel and eager to apply analytical techniques using SQL, Tableau, and business intelligence tools.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Leasing Consultant
Windsor Communities
09.2024 - Current
- Presented luxurious apartment homes across six different communities to potential residents, emphasizing features aligned with leasing trends and data-driven market insights.
- Tracked prospect engagement through CRM tools to support leasing performance analysis and targeted follow-up efforts.
- Assisted in planning marketing strategies based on feedback and occupancy trends, supporting data-informed decision-making.
- Maintained accurate documentation and coordinated communication across resident and internal teams.
Office Administrator
Alpine Insurance Brokers
08.2023 - 02.2024
- Reviewed and managed client policy data across 15+ platforms to ensure regulatory compliance and data integrity.
- Generated and distributed Certificates of Insurance; facilitated digital document workflows using Adobe for e-signatures.
- Collaborated with customer service teams to resolve policy discrepancies and provide data-backed updates to stakeholders.
- Organized and updated rating software inputs to generate insurance quotes based on client-provided data.
Legal Assistant
Law Office of Lori Watson
12.2020 - 08.2021
- Managed legal records and filing systems with a high level of accuracy, supporting efficient document retrieval and tracking.
- Coordinated electronic court filings, ensuring legal compliance and timely submissions.
- Reviewed and formatted legal documents, applying attention to detail and data handling standards.
- Scheduled appointments and maintained confidential communications with clients.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT04-2026
Bachelor of Arts - Political Science Minor in Business Administration
Howard University
Washington, DC05-2022
Skills
- Organizational Excellence
- Client-Facing Communication
- Data Entry & Reporting
- Process Improvement
- Detail-Oriented Execution
- Team Collaboration & Adaptability
Technical Skills
- Analytical Tools: Microsoft Excel, PowerPoint, Word
- Database & Software: Microsoft SQL Server (Beginner), CRM Tools, Adobe Sign
Certification
CompTIA A+
Timeline
Area Leasing Consultant
Windsor Communities
09.2024 - Current
Office Administrator
Alpine Insurance Brokers
08.2023 - 02.2024
Legal Assistant
Law Office of Lori Watson
12.2020 - 08.2021
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Arts - Political Science Minor in Business Administration
Howard University
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