Ronald Khan
CBDO-Chief Business Development Officer
Beltsville,MD
Summary
Masterful Business Development Leader with 15+ Years of Experience Delivering Flawless Execution and Proven Results in Negotiating, Marketing, and Public Relations
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chief Business Development Officer
Immediate Solutions Initiative
Washington, DC
03.2020 - Current
- Successfully served as a responsible and effective strategist for both Immediate Solutions Initiative and Blockchain Lab.dev since March 2020.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Created succession plans to provide continuity of operations during leadership transitions.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Formulated and executed strategic initiatives to improve product offerings.
- Cultivated company-wide culture of innovation and collaboration.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Directed technological improvements, reducing waste and business bottlenecks.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Oversaw divisional marketing, advertising and new product development.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Devised and presented business plans and forecasts to board of directors.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Oversaw business-wide changes to modernize procedures and organization.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Initiated strategy to drive company growth and increase market share and profitability.
- Represented organization at industry conferences and events.
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
Business Accreditation Advisor Specialist
Better Business Bureau
03.2022 - 11.2022
- Business Development -Business Capture
- Key Achievements
- Granted business accreditation working directly with over 2000 CEOs to some of the most prominent companies in Maryland with thousands of employees each across 24 counties in Maryland
- Utilized research skills to identify and generate potential new customers through a multi-pronged approach including cold calling, active membership at industry events, and utilizing inbound leads from our website
- Fostered strong customer relationships while working diligently throughout the full sales process lead generation, follow-up activity, negotiations, and closings
- Provided accurate customer data updates to their Customer Relationship Management system (Sales Force), and generated timely reports.
Director of Business Development
Jim Koons Automotive Companies Inc, Toyota Dealership Group
10.2020 - 01.2022
- I was a highly accomplished Director of Business Development with a proven track record in creating and implementing successful business development strategies
- During my tenure at Jim Koons Automotive
Finance and Insurance Manager
Virginia Luxury Motors/Wine Automotive Group
11.2018 - 10.2020
- Key Achievements
- I gained extensive experience and knowledge in the automotive industry
- Starting from the bottom, I worked my way up and became an expert in customer service and sales
- Due to my hard work and dedication, I received promotions and excelled at problem-solving under pressure
- During my tenure, I was able to increase sales by 70% and became an influential leader in the automotive industry
- As a Finance and Insurance/Sales & BDC Director for five rooftops from
- Roswell Georgia to Chesapeake VA, I learned how things get done "from start to finish" and increased my knowledge tenfold.
- Introduced software tools and process improvements to mitigate loss and drive operational growth.
Vice President of Business Development
Rothschild Holdings Group
05.2013 - 10.2018
- Key Achievements
- I successfully identified profitable opportunities and developed long-term growth strategies that improved operations planning
- I attended important industry meetings to assess future success and notified clients/advisors while monitoring client risk levels by assessing financial data and competition risks
- My efforts resulted in improved risk assessment, faster notification of important industry changes, maintained excellent client relationships, gained a competitive edge through knowledge & recommendations, recommended ways to improve operations planning, seizing success for the company.
Campaign Development Director- Fundraising
The SHARE Group
05.1999 - 09.2009
- I raised tens of millions of dollars for some of America's best non-profits
- My extensive knowledge and experience in the field allowed me to design more effective fundraising campaigns by understanding the psychological factors that influence giving behavior
- My achievements as a Vice President of Business Development and Development Director demonstrate my ability to identify profitable opportunities, develop long-term growth strategies, improve operations planning, maintain excellent client relationships, raise funds for non-profits effectively while understanding the psychological factors that influence giving behavior.
Legal Debt Collections Manager
NCO Attorney Network
11.1997 - 05.1999
- Authorized to work in the US for any employer
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Reviewed, researched and corrected discrepancies and customer concerns.
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed expense reports for accuracy and proper expense disclosure.
- Established procedures for collection of past due amounts.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Balanced monthly general ledger accounts to accurately record cost and month end accruals.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Adhered to established guidelines to increase profits and collect supplier payments.
- Facilitated successful internal and external audits through sound and thorough documentation.
- Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
- Reconciled vendor statements and handled payment complaints or discrepancies.
- Documented interactions in computer database and updated information.
- Worked with legal resources and recovery teams to manage default issues.
- Conducted investigations of customer accounts and payment histories.
- Visited premises of customers to directly collect payments.
- Oversaw daily posting of payments to customer accounts.
- Created daily and weekly cash reports for accounting management.
- Generated and distributed current statements to customers.
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
- Researched and resolved accounts payable discrepancies.
- Composed effective accounting reports summarizing accounts payable data.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Successfully implemented new technologies and process automations to encourage continuous improvement.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
- Generated and mailed updated statements monthly and processed demand letters.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Filed and addressed employee complaints in accordance with company policies and government regulations.
- Supervised staff of collectors, monitoring phone calls and letters.
- Accessed credit records to evaluate customer credit histories.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Posted receipts to appropriate general ledger accounts.
Education
Master of Business Administration - Business Intelligence
York St Johns University
Postgraduate Degree - Automotive Loan Underwriting
United Nations Institute for Training and Research
Postgraduate Degree - Finance and Insurance Administration
College of Automotive Management
Postgraduate Degree - Automotive Dealer Operations
College of Automotive Management
Skills
- Strategic Planning
- Diplomatic Relations
- Financial Management
- Communication
- Strategic Networking
- Sales Team Training
- Employee Performance Evaluations
- Retail Knowledge
- International Business
- Staff Meetings
- Social Media Platforms
- Manage Contracts
- Quote and Proposal Management
- Account Servicing
- Consultative Selling Techniques
- Client Base Retention
- Promotional Campaigns
- Contact Management Systems
- Closing Techniques
- Revenue Projections
- Campaign Development
- Market Expansion
- Financial Consulting
- Customer Engagement Strategies
- Team Recruiting and Onboarding
- Cross-Channel Marketing
- Executive Leadership
- SWOT Analysis
- Networking Events
- Public and Media Relations
- Interdepartmental Collaboration
- Prospecting and Cold Calling
- Sales Records Management
- Marketing and Sales
- Salesforce Software
- Lead Identification and Generation
- Outreach Initiatives
- Administering Social Media Accounts
- Customer Care
- Customer Service
- Account and Territory Management
- Consultative Sales Techniques
- National Account Management
- Business Development and Planning
- Goals and Performance
- Strategic Partnership
- Client Consultations
- Business Opportunity Development
- Contract Negotiation Expertise
- Organizational Leadership
- Product and Service Sales
- Sales Expertise
- Operational Improvements
- Administrative Operations
- Revenue and Profit Maximization
- Performance Metric
- Cross-Functional Collaboration
- Business Expansion
- Team Leadership
- Roadmap Development
- Budget Forecasting
- Forecasting and Planning
- Prospecting Clients
- Google AdWords
- Organizational Analysis
- Software Name CRM System Expert
- AdWords Strategies
- Reporting Capabilities
- Production Leadership
- Promotion Implementation
- Training and Development
- Contract Review
- Marketing Strategies
- Event Networking
- Proposal Development
- Strong Sales Proposal Writer
- Critical and Creative Thinking
- Financial Operation
- Excellent Listening Skills
- Creation of Sales Comp Structures
- Issue Resolution
- Enterprise Sales
- Time Management
- Economic Development
- Lean Startup
- Process Improvement
- Revenue Stream Development
- Internal Control Systems
Certification
Computer science (10+ years) Business intelligence (10+ years) Underwriting (7 years) Strategic planning (10+ years) Business analysis (10+ years) Business consulting (10+ years) Business development (10+ years) Financial management (10+ years) Customer relationship management (10+ years) Business coaching (10+ years) B2B sales (10+ years) Links https://g.co/kgs/jgG4Pm
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business has only two functions – marketing and innovation.
Peter Drucker
Timeline
Business Accreditation Advisor Specialist
Better Business Bureau
03.2022 - 11.2022
Director of Business Development
Jim Koons Automotive Companies Inc, Toyota Dealership Group
10.2020 - 01.2022
Chief Business Development Officer
Immediate Solutions Initiative
03.2020 - Current
Finance and Insurance Manager
Virginia Luxury Motors/Wine Automotive Group
11.2018 - 10.2020
Vice President of Business Development
Rothschild Holdings Group
05.2013 - 10.2018
Campaign Development Director- Fundraising
The SHARE Group
05.1999 - 09.2009
Legal Debt Collections Manager
NCO Attorney Network
11.1997 - 05.1999
Master of Business Administration - Business Intelligence
York St Johns University
Postgraduate Degree - Automotive Loan Underwriting
United Nations Institute for Training and Research
Postgraduate Degree - Finance and Insurance Administration
College of Automotive Management
Postgraduate Degree - Automotive Dealer Operations
College of Automotive Management
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