BUSOLA OSHO
Pearland,TX
Summary
Dedicated Pharmacist offering over 14 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Expertise in interpreting laws and regulatory issues impacting compliance programs and developing solutions for complex compliance problems. Proven track record in managing high-volume pharmacies, collaborating with cross-functional teams, and enhancing process efficiencies. Strong analytical skills and proficiency in Microsoft Excel and Word.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens Pharmacy
09.2011 - Current
- Researched and interpreted laws, ensuring compliance with Board of Pharmacy and Department of Insurance regulations
- Executed compliance procedures, enforcing policy governance and ensuring regulatory reporting requirements
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Supervised and coached team of pharmacy technicians and trainees.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Managed staff to fulfill over 2500 prescriptions weekly, consulting on medication issues and cultivated a network of physicians, increasing patient enrollments by 20 monthly
- Improved drug-inventory management, reducing waste and eliminating back orders and enhanced patient compliance and resolved medication issues with insurance companies
- Achieved KPI improvements, reducing costs and increasing customer satisfaction and maintained high performance, being recognized among the top 3 Walgreens pharmacies in the district
- Mentored teams to boost productivity and accuracy, organizing off-site immunization clinics
- Designed initiatives to drive company programs and improve service delivery
- Developed and implemented strategies to enhance pharmacy benefit savings for patients through consulting Pharmacy Benefit Manager (PBM) by reviewing and evaluating orders for non-formulary to identify generic alternatives.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Maintained appropriate drug records and completed reports as necessary.
- Acted as a client-facing subject matter expert, leading meetings, presenting project results, and delivering key industry updates
- Collaborated with PBM leadership teams and clients to negotiate contracts and manage consulting engagements.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Interviewed, hired and trained staff, enabling business to serve more patients.
- Developed and implemented compliance programs, escalating findings as necessary
Pharmacist Intern
Walgreens Pharmacy
06.2011 - 09.2011
- Gained hands-on experience in processing and dispensing patient prescriptions
- Consulted on medication-related problems, including adverse drug reactions, drug-drug interactions, and dosages
- Assisted in managing insurance claims and resolving billing/reimbursement issues
- Collaborated with physicians and patients to ensure accurate medication dosage and healthcare safeguards
- Developed skills in handling walk-in and telephone prescription refill requests
- Maintained accurate patient records, dosage information, and directions for use
- Enhanced customer service skills by assisting patients with over-the-counter medications and other health-related inquiries
- Conducted research on new pharmaceutical developments and shared relevant information with customers.
- Shadowed senior pharmacy staff to learn proper procedures.
- Used pharmacy software to enter prescription and insurance information.
- Processed orders through insurance and accepted customer payments for balances owed.
- Performed blood pressure and blood glucose tests on patients.
- Addressed customer questions regarding refills, insurance EOBs, and status prescriptions filling.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Counseled customers on medications, appropriate dosage, potential side effects, possible drug interactions and optimal methods of administration.
Partners Long-term Care Pharmacy Intern
Partners Pharmacy
06.2010 - 05.2011
- Acquired practical experience in blister packaging and compounding prescriptions
- Managed drug order inventory, ensuring accurate and timely medication dispensing
- Gained proficiency in filling and verifying prescriptions under the supervision of a pharmacist
- Calculated drug dosages based on physician orders, ensuring patient safety and accuracy
- Enhanced understanding of sterile intravenous preparation and medication administration
- Developed skills in stocking medication shelves and maintaining inventory on hospital floors
- Assisted in crediting patients for used and unused medications, reinforcing knowledge of medication management
- Strengthened teamwork abilities by collaborating with healthcare professionals in a long-term care setting.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Used pharmacy software to enter prescription and insurance information.
- Assisted pharmacist in final review of filled prescriptions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews under the supervision of the pharmacist.
- Reconstituted oral liquids.
Registered Nurse
SSM DePaul Hospital
08.2007 - 08.2008
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Provided hands-on patient care in a telemetry and geriatric care unit, managing a 6-bed unit
- Developed and implemented individualized treatment plans in collaboration with doctors, social workers, pharmacists, and respiratory therapists
- Gained practical experience in patient assessment, monitoring vital signs, and administering medications
- Enhanced documentation skills by accurately charting and recording patient activities and treatment plans
- Improved patient care by participating in interdisciplinary team meetings and coordinating care plans
- Strengthened communication and teamwork skills through direct collaboration with healthcare teams
- Managed emergency situations and provided immediate care to critically ill patients
- Enhanced patient interaction skills by educating patients and families about treatment plans and health management.
- Observed patient health and side effects from treatments and medications, noting all details in patient chart.
- Administered heart and blood pressure medication to cardiac patients as prescribed by physicians.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Doctor of Pharmacy -
Massachusetts College of Pharmacy and Health Science
05.2011
BSN. Nursing - undefined
University of Missouri
05.2007
Skills
- Patient Consultation
- Regulatory Compliance and Pharmacy Operations
- Medication Therapy Management (MTM)
- Sterile Compounding
- Clinical Applications
- Inventory Management
- Product Safety and Quality Assurance
- Customer Relationship Management
- Prior Authorization and Formularies
- Drug utilization review
- Training and mentoring
- Medication Dispensing
Certification
- Cardiopulmonary Resuscitation/ Basic Life Support Certificate
- Registered Nurse
- Rapid HIV testing certified
Timeline
Pharmacy Manager
Walgreens Pharmacy
09.2011 - Current
Pharmacist Intern
Walgreens Pharmacy
06.2011 - 09.2011
Partners Long-term Care Pharmacy Intern
Partners Pharmacy
06.2010 - 05.2011
Registered Nurse
SSM DePaul Hospital
08.2007 - 08.2008
Doctor of Pharmacy -
Massachusetts College of Pharmacy and Health Science
BSN. Nursing - undefined
University of Missouri
Similar Profiles
Shani PoundsShani Pounds
Senior Certified Pharmacy Technician at Walgreens Pharmacy/ Walgreens Specialty PharmacySenior Certified Pharmacy Technician at Walgreens Pharmacy/ Walgreens Specialty Pharmacy
Courtney DeAngelisCourtney DeAngelis
Pharmacy Technician at Walgreens PharmacyPharmacy Technician at Walgreens Pharmacy
Marko DImitrijevicMarko DImitrijevic
Pharmacy Technician Trainee at Walgreens PharmacyPharmacy Technician Trainee at Walgreens Pharmacy
An Quang VuAn Quang Vu
Pharmacy Manager at Walgreens PharmacyPharmacy Manager at Walgreens Pharmacy
Michael MeridethMichael Merideth
Lead Technician at ITS Lodging SolutionsLead Technician at ITS Lodging Solutions